I was a month-to-month member at Tampa Palms Golds Gym. I recently move across town to St. Petersburg, Florida.
I was told by the Tampa Palms branch management when I signed my contract that when the contract was up that I did not need to resign a contract, just pay on a monthly basis.
I was also told that all it would take to transfer my membership was a $40 fee. I gave the St. Petersburg branch of Golds Gym my copy of the contract in good faith. 7 weeks pass by and I am still a transfer in action.
I was told the Tampa Palms is stuborn. It will take time to transfer the membership. Yesterday, a desk employee approached me stating that my transfer papers were lost and I needed to fill out a new transfer card.
He also stated that the gym does not have my contract from Tampa Palms. I feel like a horses a*s for not photocopying it.
After filling out the form, again, the desk employee approached me 3 more times stating that I needed to terminate my existing contract with Tampa Palms.
I tried correcting him and told him to call a particular owner who told me about the transfer info at Tampa Palms. He told me that this Tampa Palms owner said the same thing. Now I get irate. I went into a big scolding fit about how these two Golds Gyms are uncooperative and are stressing me out.
I was stern but never derogatory[cursing him out]. As I was walking out the desk employee calls me over once again. I told him once again in a very stern and frustrated manner, "Give me your phone number.
I will straighten this out myself..." He states that he does not like my tone of voice. Excuse me, is this grade school over again? I stated that I am a Golds Gym customer.
Another desk employee jumps foward and states "Get out of my F'N gym..." I demanded my contract back.
They denied me ever giving it to them. Afterwards this same desk employee states "I will call the F'N police..." I said, "Go ahead".
Then he said "I will kick the F'N sht out of you". I told him to try.
The original desk employee comes around and forces me out the door like I was some drunk or something in a bar.
While this is happening, the owner is watching. I asked him to intervene.
He gave me a smug expression and just said something useless. So OK, here is the dirt sheet on Golds Gym:
- Contract fraud
- Brutal desk staff
- Disengenuine owner
To top it off, I called the Golds Gym franchise office.
All they did was give me the owners address.
I stated that I am taking at least 3 other people out of Golds with me. She could care less.
So as of today, I wrote a letter to terminate my original Golds Gym contract, had it notorized and sent it certified mail.
I also called my credit card company and told them my story.
They reported my card lost or stolen and issued me a new one. I am most likely going to be hit with two whammies after being physically and mentally assaulted:
1. Credit agencies harrassing me
2. Golds Gym either
a. Claim I never sent them a letter
b. Tell me it is in the wrong format
People, stay away from Golds Gym in St. Petersburg and Tampa Palms/Dale Mabry locations in Florida. They will rip you off.
St. Petersburg, Florida