- Report: #1161559
Report - Rebuttal - Arbitrate
Complaint Review: Golf Tailor, Edmonton OK
Golf Tailor, Edmonton OKEdmonton, Oklahoma USA
Golf Tailor, Edmonton OK Hidden monthly charge for ordering one digital item. Edmonton Oklahoma
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I ordered the The Heney Blue Print which provides Hank Heney's method for improving golf play. By the add it looks as though you are ording a single DVD disk (physical or digital delivery) for $57. However, in the small print you find out that you have been automatically been given a "free" 14-day trial of continuous support to be charged at $29 a month "forever" unless you cancel within the 14 day trial.
I shoud have been more diligent in checking by credit card bill, but I just notice, this month, because of a nice email sent to me (the first email I have received other than the receipt for the original DVD/digital info) from haneyuniversity.com that congradulated me for being a member of this monthly group and reminding me that I can cancel at any time - which I have done. And they are graciously going to refund the last months charges (since I didn't know what I was doing).
I would have appreciated this month's email in February so I could have canceled then instead of now after $180 of charges. It's nice work if you can get it.
This report was posted on Ripoff Report on 07/12/2014 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Golf-Tailor-Edmonton-OK/Edmonton-Oklahoma/Golf-Tailor-Edmonton-OK-Hidden-monthly-charge-for-ordering-one-digital-item-Edmonton-Ok-1161559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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