- Report: #135559
Report - Rebuttal - Arbitrate
Complaint Review: Good Karma Kola / Karma Kola
Good Karma Kola / Karma Kola3420 Pump Road # 293 Richmond, Virginia U.S.A.
Good Karma Kola / Karma Kola eCommerce Fraud. Products ordered are substituted and pre-USED Richmond Virginia, Georgia, Quebec Canada
*Consumer Suggestion: Don't forget who the real victim is here
*Consumer Suggestion: My mistake, Next time I'll be careful not to order from a bogus company especially if they're sponsored by Yahoo.
*REBUTTAL Owner of company: The fraud of Vashti Graves
*Author of original report: No refund, no products.
*REBUTTAL Owner of company: Claims against Karma Kola are false and fraudulent.
*Consumer Comment: Sorry it happened to you too
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I believe that KarmaKola is a fake eCommerce site. In the USA, I have contacted the following authorities to attempt to find anyone from this company to speak with: Yahoo, Better Business Bureau of Georgia/Virginia, BizRate.com, AXZEL, NetCheck,
and the US Internet Fraud Complaint Center.
On March 15, 2005, the merchant finally contacted me and stated that they were shipping my order and including $50.00 in the package.
Well, on March 18, 2005, I received my order and discovered that the hair products were not what I ordered and they were used and not in the original package. Basically, they did not send me what I ordered and it was used and the packaging was torn. Plus, they cheated me on the cost of the products and cost of shipping. I paid for UPS 2nd Day shipping for $ 24.91, yet they used USPS for a cost of $6.35. And, there was not a refund or $50.00 in the package. I have photographed the items that I did receive and compared it to their website (as EVIDENCE).
I am still pursuing my complaint with BBB, NetCheck and the US Internet Fraud Complain Center, and the Providence of Quebec.
This report was posted on Ripoff Report on 03/18/2005 04:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Good-Karma-Kola-Karma-Kola/Richmond-Virginia-23233/Good-Karma-Kola-Karma-Kola-eCommerce-Fraud-Products-ordered-are-substituted-and-pre-USE-135559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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