• Report: #989828

Complaint Review: Good Tidings Heating and Cooling

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, January 02, 2013
  • Updated: Wed, March 06, 2013

  • Reported By: Deb — Westfield New Jersey United States of America
Good Tidings Heating and Cooling
1225 Westfield Ave E Clark, New Jersey United States of America

Good Tidings Heating and Cooling American Specialty Plumbing Heating and Air After providing my credit card information and signing up with this company for repair of our heater, the company refused to answer any of my phone calls. They took my money and disappeared. Clark, New Jersey

*REBUTTAL Owner of company: Not an A+ BBB rating and more

*REBUTTAL Owner of company: Not an A+ BBB rating and more

*UPDATE Employee: Rebuttal

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

After providing my credit card information and signing up with this company for repair of our heater, the company refused to answer any of my phone calls. They took my money and disappeared.

This report was posted on Ripoff Report on 01/02/2013 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Good-Tidings-Heating-and-Cooling/Clark-New-Jersey-07066/Good-Tidings-Heating-and-Cooling-American-Specialty-Plumbing-Heating-and-Air-After-provid-989828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Good Tidings Heating and Cooling

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Not an A+ BBB rating and more

AUTHOR: troll - (United States of America)

If you go on the BBB website and type in "good Tidings" the company based in Clark New Jersey has  a C- rating with the BBB. They Also do not have the lowest service call fee in the state.  The plumbing, heating and air conditioning company I deal with only charges $19.95 to come out and they also work on weekends and 24hrs.  They also have the "up front" pricing.  They are also in the same service area as Good tidings.

It is rather funny that the rebuttal to the customer's complaint mentions nothing to defend themselves against the initial complaint.  Typical of companies like this, never answer your question.  Just frustrate you until you give up. If you actually breakdown the pricing they charge.  Deduct materials and divide against the time there, they are actually charging over $325/hr for a labor rate.  
Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Not an A+ BBB rating and more

AUTHOR: troll - (United States of America)

If you go on the BBB website and type in "good Tidings" the company based in Clark New Jersey has  a C- rating with the BBB. They Also do not have the lowest service call fee in the state.  The plumbing, heating and air conditioning company I deal with only charges $19.95 to come out and they also work on weekends and 24hrs.  They also have the "up front" pricing.  They are also in the same service area as Good tidings.

It is rather funny that the rebuttal to the customer's complaint mentions nothing to defend themselves against the initial complaint.  Typical of companies like this, never answer your question.  Just frustrate you until you give up. If you actually breakdown the pricing they charge.  Deduct materials and divide against the time there, they are actually charging over $325/hr for a labor rate.  
Respond to this report!
What's this?

#3 UPDATE Employee

Rebuttal

AUTHOR: Good Tidings Plumbing Heating and C - (United States of America)

We have been satisfying tens of thousands of customers for over 22 years as our (A+) BBB ranking reflects. Our team is available 24 hours a day - 7 days a week providing all callers outstanding customers service. At only $49 we have the lowest service fee in the state which was the only charge incurred by this customer after she received professional After Hours Emergency Service. Try us yourself to experience exceptional service.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.