• Report: #778405

Complaint Review: Goodwill industries

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  • Submitted: Mon, September 19, 2011
  • Updated: Tue, September 20, 2011

  • Reported By: Ryan — saginaw Michigan USA
Goodwill industries
405 s michigan saginaw, Michigan United States of America

Goodwill industries Goodwill will try to screw you over like they did me they don't help anyone but themself saginaw, Michigan

*Consumer Comment: Oh no!

*Consumer Comment: comment

*Consumer Comment: Thanks Inspector

*Consumer Comment: I wouldn't do that

*Author of original report: are you kidding me?

*Consumer Comment: VOR

*Consumer Comment: Curious

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Well I don't have alot of time to write but I figured I would give everyone the truth about this company, I worked here for about six months and I was working at a small location that only accepted donations we didn't have a open store as the closed it a year before I started there and moved to a better location, so our jobs was to sit and collection donations all day, we never had more then one person working, we had to load the entire semi by ourself, the semi was parked outside and there was a ramp attached to it so that means we had to take 1500lb boxes of clothes and other items stacked double so 3000lbs and try to get them up this ramp,

I was a small guy but even the bigger guys couldn't hardly do it, now we had to do this 2 times a week, un-load the pallets and load them, and we had to do this crap in winter as we had to try to run as fast as we could to get up the ramp without slipping and falling and get it up there if we didn't load it we could get wrote up and get in trouble, if someone donated large items like couches and other huge things we had to do it ourselfs even though our employee handbook states we aren't allowed to lift more then 50lbs until one day I didn't load this heavy a** couches this guy had he had 4 of them and I couldn't do it myself they were over 200lbs each I refused them and I got in trouble like are you kidding me?

They were so cheap that when it came winter the heat didn't work in the building all we had is a space heater that was to eat a small room like I mean SMALL, yet it was suppose to heat 2 huge stores front/back even when we had to have the garage door open to load the truck, I complained along with the 2 other guys about the heat issue they sent there useless repair people out and they said they had no idea why it wasn't working, left and did nothing, I complained several more times, sent them again, once again useless,

finally after a few weeks of freezing in 30 degrees inside the building a heating company comes out and says yeah the heater is shot its going to cost like $3k at least to fix it, and he said they won't fix it I know they won't spend this money, he sent them the things wrong with it, and they said they weren't going to fix it because they plan on closing this store within a year, I'm like are you kidding me? So I call the corp office complain to the main guy he's like if your that cold you must not be working that hard, 30 degrees are you kidding me? So I just kept reporting the issue as I had to sit out in my car for at least a half hour at a time with my heat blasting to stay warm I got sick several times,

then I started getting written up for all these random reasons I knew they wanted to fire me so they didn't have to fix the issue at hand, not only all these problems but this wall that was HUGE had black mold all over it, I mean COVERED in black mold, I showed several people it and they said that looks bad they did nothing about it, so I ended up quitting due to unsafe work conditions and collected unemployed for about a month then I got denied stating I quit and blah blah, I ended up fighting it for over six months, seen a unemployment judge they didn't show of course because they knew they were wrong,

I won and yeah goodwill is nothing but a fraud company, they help no one, they start you out at dirt wages, gave me a 15 cent increase in pay that's it, stay far away from them they lie at helping disabled people as I was one and they had me slave to do things for nothing and the major disabled people they have doing shit jobs like sweeping floors in the back so no one can see them.. Your money goes to the CEO's that are getting paid over 150k a year, Yes they actually earn over 100k a year everyone at the corp offices you can get this info too but looking into it, and the real hard workers can't even make it in life or pay there bills..

SCREW YOU GOODWILL, I HOPE EVERYONE SEE'S WHAT KIND OF COMPANY YOU REALLY ARE.

This report was posted on Ripoff Report on 09/19/2011 04:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Goodwill-industries/saginaw-Michigan-/Goodwill-industries-Goodwill-will-try-to-screw-you-over-like-they-did-me-they-dont-help-778405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Oh no!

AUTHOR: Flynrider - (USA)

Anyways do what you want and feel what you want but every dollar you spend at this company 90% goes to the big shots, and I can bet my life on that. "

   This is tragic.   There you go and bet your life and turn out to be wrong by at least 60%.  Do not be surprised if someone from this site named Mr. Rik, shows up at your house and tries to kill you.  He really takes these things seriously.   
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#2 Consumer Comment

comment

AUTHOR: Jeanski - (USA)

I'm sorry about your experience at Goodwill :-(  but I don't think it's typical.  I worked at Goodwill for almost a year while completing a practicum in mental health counseling.  Our Goodwill was one of the larger training centers.  The Department of Rehab Services would refer disabled clients for job training, and the staff were quite successful at it.  My role was to provide social skills training.  An interdisciplinary team worked with each client. 

At our annual awards dinner, the "client of the year" was a young man with mental retardation. He spoke about how his dream was to work at Taco Bell, and thanks to Goodwill he was able to learn janitorial skills and hold a job. There wasn't a dry eye in the house. 

For every sad tale such as yours there's at least one success story like his. 

Don't give up on Goodwill.  It's a good organization.
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#3 Consumer Comment

Thanks Inspector

AUTHOR: voiceofreason - (United States of America)

It never occurred to me that maybe their main reason for being is to provide jobs in the stores for those who are shut out of the main job market. That said, I've never seen anyone noticeably disabled in the half dozen stores around us. I suppose its possible the disabilities of some workers may not be physically or visually apparent.

I suppose they could be providing work for otherwise homeless individuals, or those desperate to provide for their family with no other recourse, but not necessarily disabled.

And I now have an idea of the kind of community outreach they've done and hopefully still do.
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#4 Consumer Comment

I wouldn't do that

AUTHOR: Robert - (U.S.A.)

Anyways do what you want and feel what you want but every dollar you spend at this company 90% goes to the big shots, and I can bet my life on that.

-
You may want to re-think that statement.  Like every Non-Profit Goodwill must perform audits.  For them about 83-86% goes to various programs to help people.  The remaining 24-27% is basically "Administrative Overhead" which would include the salaries.  So if you have something concrete that instead of 24-27% it is actually about 90% I am sure that the IRS would love to talk to you.

My guess is that like other disgruntled employees(and yes you are one), you don't like what you are doing and feel some "entitlement" that you should not only do what you want, when you want but get paid more money.  For someone who appears to be a person who does nothing more than accept donations, you seem to know a lot about the entire organization including the status of everyone working at their corporate headquarters.  If you have the ability to understand the entire Goodwill organization it would seem that you have enough ability to get a job at places that would pay you more to what you think you should get.
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#5 Author of original report

are you kidding me?

AUTHOR: ryan1918 - (USA)

I'm a disgrunted employee? Not likely it's called when a company is defrauding the public I call out there bullshit, There money goes to the corp offices located in each state, each state has one and the ceo's and even the people under him are making 10 times the national average at the minimum, I've even seen some ceo's in the largest cities earning 50x times it almost 300k do you call that helping the disabled people? I highly doubt it, We only have one store open here in our city, and I know for a fact only one disabled person still works there and he is doing the shit jobs, and they never keep anyone on the floor that is disabled or has problems, they are normally put in the back in the sorting area, donation area or cleaning some dirt up they are the people that don't get paid nothing although no one really does not even anyone except for the head manager of the store, they tell us if we write low prices on items we will be fired or written up and some people think we horde all the good stuff in the back and buy it our-self well we have a rule where we have to leave it sit on the floor for 24 hours before we can even buy it and most likely if a sorter priced it low to rip the company off and buy it, someone would grab it in 24 hours, we have no guidelines or price guides, YOU choose what you want to mark it, I've seen some of the sorters marking things higher then they cost brand new in the store which is normally what all of them do or it's full blown retail price which is ridiculous for dirty, and broken items get the real facts for yourself, you go inside a store and try to notice how many disabled people are working in the store or have high top paying jobs, hell the corp offices had no one disabled working there I mean nothing but guys in suits and such.. I know you can't always tell a disabled person from the looks but yeah judge it yourself.. I guess now they are suppose to keep the high priced items and sell them on the online site sorta like ebay for goodwill. Anyways do what you want and feel what you want but every dollar you spend at this company 90% goes to the big shots, and I can bet my life on that.
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#6 Consumer Comment

VOR

AUTHOR: Inspector - (USA)

I'm not sure if a disgruntled employee is the right person to ask that question about the money.  I know for a fact that they are one of the few organizations that hire disabled people. 

I have never worked for them although, I can remember when I was a child, mother on welfare, and couldn't afford christmas gifts, that Goodwill sent me a package with clean shorts, candy, and a small toy. 

I have never forgotten that and to this day will give to the Goodwill and bypass the Salvation army.
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#7 Consumer Comment

Curious

AUTHOR: voiceofreason - (United States of America)

I have no real axe to grind with Goodwill, but I am curious, where exactly does their money go? I at least have an idea where the Salvation Army store proceeds go, but not Goodwill. And what's with the pricing lately? I think both stores ask way too much for many items now. Their prices ought to be more in line with typical garage sales. It seems to me they're either using Ebay as a guide, or pricing things a certain percentage of new msrp, which really doesn't make for a bargain on a heavily used item.
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