- Report: #842146
Report - Rebuttal - Arbitrate
Complaint Review: Goodyear Tires
Goodyear TiresInternet United States of America
Goodyear Tires Sears Double Rebate Event Sears promised an $80 rebate when purchasing 4 Goodyear tires with a Sears Credit Card Internet
*Consumer Comment: lalalalalalalala
*Consumer Comment: No I'm not with these companies
*Author of original report: Re: Sears/Goodyear Rebate
*Consumer Comment: Yes you did
*Author of original report: Goodyear Tire Rebate offer
*Consumer Comment: Is this your rebate offer?
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I purchased 4 Fuelmax tires ,#2056515 WHFUELMAXB , from Sears in Capitola, California on 9/7/2011, based on the promise that I would receive a $160 rebate, $80 for puchase on a Sears card and $80 for purchasing 'Goodyear tires.
I was given a claim form, which was already partially filled out by the salesperson, which I sent in that very day with a copy of the sales contract.
When I heard nothing after six to eight weeks, I managed, with some difficulty, to speak to a "Helen " at the Goodyear rebate office, who said that my claim was not in the system because I had failed to include the correct tire number. This was , of course, untrue because the number was right on the contract. I was told to send it in again by FAX to 513-321-2136.
Unable obtain another claim form from Sears - the rebate was no longer going on - I mailed a letter on 12/20/2011 with all the anwers to the questions from the claim form listed in order, another copy of the sales contract, as well as another correctly filled out claim form, which I finally found online.
After several weeks without a reply I called, spoke again to Helen, who assured me that they had received my letter and that everything was now in the system, but that it would be another month before I would receive my money.
Another month has gone by and ,not having received anything ,I am now joining the other complaints filed on this site because it looks very much, judging from the other people's experience, that my, treatment by this company is not unique and that there is a deliberate effort to defraud.
If you have any information about a class action suit, or other agencies that conceern themselves with complaints of this nature, please let me know.
This report was posted on Ripoff Report on 02/20/2012 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Goodyear-Tires/internet/Goodyear-Tires-Sears-Double-Rebate-Event-Sears-promised-an-80-rebate-when-purchasing-4-Go-842146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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