Complaint Review: Goodyear - Apple Valley California
- Goodyear 18878 Tao Rd. Apple Valley, California United States of America
- Phone: (760) 242-4005
- Web:
- Category: RV Repair Centers
Goodyear Certified Tire & Service CTRS Made a pleasant trip a bad dream. Apple Valley, California
*Consumer Comment: I have had the same experiance with this said company
*UPDATE Employee: Certified tire apple valley ca
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May, 2010
How did our trip to
This report was posted on Ripoff Report on 05/10/2010 08:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/goodyear/apple-valley-california-92307/goodyear-certified-tire-service-ctrs-made-a-pleasant-trip-a-bad-dream-apple-valley-cal-601833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
I have had the same experiance with this said company
AUTHOR: fedup - (United States of America)
SUBMITTED: Wednesday, May 30, 2012
#1 UPDATE Employee
Certified tire apple valley ca
AUTHOR: Certified Tire & Service Centers In - (United States of America)
SUBMITTED: Tuesday, March 15, 2011
In introduction, my name is Dan Schoof. I am the Customer Service Manager for Certified Tire. First, We would like to apologize for our customers poor experience. We did not intend for them to feel this way. We tried to get the customer out quickly the first day Sunday May 2nd. It was late in the day approximately 12:47 pm, we close at 4:00 pm. Unfortunately what was thought to be only a broken fan belt turned out to be a locked uo a/c compressor. It was too late in the day to get price or availibilty, so the customer was told we would be abvle to get the information the nexdt day Monday 5/3. We got the info and found that it would not be able to receive the part until Wednesday 5/5. the customer was given a price and date of completion and authorized the repair. Situations beyond our control caused the part not to be delivered until Thursday May 6th. The part arrived and it was installed. It was found at this point that there was an electrical problem with the power source to the a/c compressor. The customer was informed that the belt would now turn and there would be no overheating. They inform our staff that they had recently purchased the motorhome and would take it back to the plaace purchased to see if the electrical problem would be covered. Our locaation manager adjusted the price of the a/c compressor, reducing the price by $223.00 for the extra day of waiting. We do apologize for the extended days wait, but it was beyond our control. We feel that we fairly compensated the customer by reducing the price of the compressor.
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