• Report: #953890

Complaint Review: Goodyear

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  • Submitted: Thu, October 11, 2012
  • Updated: Fri, October 12, 2012

  • Reported By: Yolanda — Pinole California United States of America
Goodyear
1400 E Newell Ave Walnut Creek, California United States of America

Goodyear On 9/29/12 arrived to have an oil chg, diagnosis oil pan leak needed replacing $379.52 also suggested I should have a higher grade oil which I excepted. on the way home sensor light came on I call (G Walnut Creek, California

*Consumer Comment: only compliant here is

*General Comment: Nice going Jimmy

*Consumer Comment: What Is Your Complaint???

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On 9/29/12

On 9/29/12 arrived to have an oil change, l diagnosis was oil gasket needed replacing $379.52, also suggested higher grade oil would be best I excepted, on the way home the sensor light appeared, I called Good Year was told to bring in the car needs a sensor so you dont worry about it coming on. $119.71 left to go home the car started idling and stopping when I put my foot
on the break I would have to restart the car, the next day I decided to take the car to a reliable shop which I use to go to before I moved to Walnut Creek for an inspection  the manager ran a compression test , now I need to replace 2 cylinders they may have to crack open the engine and if I need a new engine it will cost me about 2,000. (I trust this dealer ship, there was no pressure)  this is what he found after the test. help!!!

Yolanda
Pinole, Ca.


This report was posted on Ripoff Report on 10/11/2012 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Goodyear/Walnut-Creek-California-94564/Goodyear-On-92912-arrived-to-have-an-oil-chg-diagnosis-oil-pan-leak-needed-replacing--953890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

only compliant here is

AUTHOR: The Outlaw Josey Wales - (United States of America)

 why do you are any one else need to know. The OP had a problem, let it go
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#2 General Comment

Nice going Jimmy

AUTHOR: Bubba - (Canada)

First you berate the OP for spelling errors. Then you find the most obnoxious way possible to lecture them about the workings and repair of an Internal Combustion Engine. I hope you don't treat children and other defenceless people this way. Mean People Suck
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#3 Consumer Comment

What Is Your Complaint???

AUTHOR: Jim - (USA)

It seems you are saying you went to Goodyear to get an oil change and oil pan leak corrected.  While there, it seems you are saying they recommended a higher viscosity oil which you agreed with and "ACCEPTED".  Then, on the way home, the check engine light came on, the engine was running rough to the point, when you stepped on the "BRAKE" peddle, the engine quit. 

Then, upon diagnosis of the second shop, there is an engine problem.  First, cylinders are "holes" which are cast into the engine block.  You cannot "replace" them!  (How do you take out one hole and put in another?)  If the second shop is honest, then it would appear what is wrong with the car had nothing to do with the Goodyear work.  Most low compression problems have developed over the long term. 

Low compression is typical with tired, worn out high mileage engines.  Although it is possible excessive wear due to lack of lubricant can lead to a compression loss, the lack of lubrication would have more likely showed up with destroyed bearings and knocking.  If somehow the second shop is willing to testify in small claims court that it was their professional opinion either the higher viscosity oil or lack of oil was the primary cause, then you may wish to file suit in said small claims court.
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