• Report: #292113

Complaint Review: Google Money Profits Google Blog Toolkit - Raven Media

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  • Submitted: Mon, December 17, 2007
  • Updated: Thu, December 20, 2007

  • Reported By:Kahului Hawaii
Google Money Profits Google Blog Toolkit - Raven Media
secure.ravenmediainc.com/sites/google1/?lpID=35737&subid=324915&cpgnid=8843 - 22k - Las Vegas, Nevada U.S.A.

Google Money Profits - Growing Rich With Google - Raven Media Who I Bought The Product Says No Affiliation Growing rich with google no affilliation no contact multiple charges non existent customer service Las Vegas Nevada

*UPDATE Employee: Resolution Offer

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Received an e-mail regarding a money making opp. using a google system. Ad stated just pay the shipping for a CD which explains the system. Filled in the front page form and it took me to a secure payment site that asked for card # and so forth.

I understood that there was a trial offer and if not cancelled within that time I would be assessed a recurring charge of 29.95 a month. I recently viewed my statement and noticed charges of 1.88, 1.97, and 39.95 all from the same company with the same description of product and same phone #.

I called several times and they keep me on hold (so the message says) with no answer. I was told by the message that I was first and that the next available operator would answer next. Well, the longest I stayed on the phone was 37 minutes with no luck.

The initial CD I purchased or was told I would have to pay was 1.88 just for shipping. now I have additional charges and the same day, billed for the recurring charge which if cancelled before the trial ended would not be billed.

Have contacted my bank and hope that they stop all future charges from this company should I cotinue to receive them. I work hard for what little I have and want to receive my money back and at the same time make sure people like this do not continue to take advantage of other peoples Hard EARNED money.

Avarer0324
Kahului, Hawaii
U.S.A.

This report was posted on Ripoff Report on 12/17/2007 05:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Google-Money-Profits-Google-Blog-Toolkit-Raven-Media/Las-Vegas-Nevada/Google-Money-Profits-Growing-Rich-With-Google-Raven-Media-Who-I-Bought-The-Product-Say-292113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

I would like to discuss Avarer0324's concerns with him/her to insure that he/she is taken care of.

First and foremost I offer an apology for the breakdown in service Avarer0324 obviously experienced. Avarer0324, if you come back to read this and want to discuss your accounts please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5695, they are available Monday-Friday 9 am - 9 pm Eastern Time.

If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Avarer0324. Hopefully, we will hear from him/her soon so that we can be sure he/she is satisfied.

Sincerely,

Ryan R.
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