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  • Report: #423433

Complaint Review: Google Pro

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  • Submitted: Thu, February 12, 2009
  • Updated: Mon, February 23, 2009

  • Reported By:American Fork Utah
Google Pro
5940 S Rainbow Blvd Las Vegas, Nevada U.S.A.

Google Pro Charged my account a "subscription fee" before I even got the CD to see what the deal was Las Vegas Nevada *NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.

*Consumer Comment: You did click

*Author of original report: *UPDATE ..

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I followed an email link in my gmail and ordered a "free" cd only paying $3.88 for shipping. I had not recieved the disc before I was charged $72.21 on the debit card I had used for the shipping fee.

I called immediately demanding they refund the money and was told I could cancel but there was no efund!!!!!!!!!!!!
At no point did I click on an "Agree to Terms" that had shown me the pending charge and cancel within 7 days information they are holding me to. They won't let you speak to a supervisor and say their "hands are tied" -"there is nothing I can do".

I threatened them with the BBB and my attorney and they said go right ahead. I have my credit union disputing the charge and am contacting my attorney.

I do not advise doing business with them and wish I had seen these reports sooner!!!

Terry
American Fork, Utah
U.S.A.

This report was posted on Ripoff Report on 02/12/2009 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Google-Pro/Las-Vegas-Nevada-89118/Google-Pro-Charged-my-account-a-subscription-fee-before-I-even-got-the-CD-to-see-what-th-423433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

You did click

AUTHOR: Susan - (U.S.A.)

You gave them your debit card info and clicked agree or they couldn't have billed you.

FREE CD with only $3.88 shipping there is always a catch. The catch was cancel in 7 days, you didn't cancel in 7 days.

Google Pro is a work from home scam that has nothing to do with the search engine Google.

You should have and should now review http://www.deliciousdownloads.com/z/googlepro/terms.html
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#2 Author of original report

*UPDATE ..

AUTHOR: Terry - (U.S.A.)

I followed an email link in my gmail and ordered a "free" cd only paying $3.88 for shipping. I had not recieved the disc before I was charged $72.21 on the debit card I had used for the shipping fee.

I called immediately demanding they refund the money and was told I could cancel but there was no refund!!!!!!!!!!!! At no point did I click on an "Agree to Terms" that had shown me the pending charge and cancel within 7 days information they are holding me to. They won't let you speak to a supervisor and say their "hands are tied" -"there is nothing I can do".

I threatened them with the BBB and my attorney and they said go right ahead. I have my credit union disputing the charge and am contacting my attorney. I do not advise doing business with them and wish I had seen these reports sooner!!! Terry American Fork, Utah
U.S.A.
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