- Report: #462195
Report - Rebuttal - Arbitrate
Complaint Review: Googolshop - AMAZON
Googolshop - AMAZON6100 DE SOTO AVE. Apt #514 WOODLAND HILLS, california U.S.A.
Googolshop IS IT SAFE TO SHOP AT AMAZON? NO IF THEY STILL ASSOCIATE WITH GOOGOLSHOP = THE ROBBER WOODLAND HILLS california *NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.
NO, NO... NO... NOW AMAZON team up with the robbers
"Googolshop" wants to have you believe they are honest:
Here is the truth, I bought a fake capacitor(Lanzar600 is not a 60 farad!! beware) from this wanna-bee-Big shop "Googolshop". They sent me a used/returned item, it has intermittent problem, they offered me no replacement, no refund, no apology, no customer's satisfaction other then trying to silence me with their policy after the FACT. Their dark side is shown on their website "No refund, 30% restocking fee, no refund, all sales are final, etc.." you name it, this is another sample of their dishonesty:
----- Googol hop Rip-off message after the FACT --------
Return can be made within 7 days of receiving date only and a 15% restocking fee will apply. Item must be Brand New to be returned, must be unopened, sealed in original packaging with all the accessories! We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items. You are responsible for all freight charges. Any Return after 7 days will not be accepted. Opened item cannot be returned. There is absolutely no refund for car audio products that have been installed (if the unit is defective, we can accept for repair only). Please verify that the unit is compatible with your vehicle before ordering. Shipping charges are not refundable. Return shipping charge will be applied for refused packages. You must contact us prior to return to get RMA within 7 days. We recommend returns be made via UPS insured freight only. Googol Shop accepts no responsibility for loss or damage items when returned and in transit, we recommend that you purchase insurance on the item being returned. Order Cancellation Requests: We make every attempt to cancel an order upon each request. However, we cannot cancel an order once it has been shipped. If a package has been released to shipping department or in transit when your request is made, cancellation of this order will not be possible. Refusal of delivery will not prevent original shipping charges, return shipping fees or any restocking fees from applying to any refund allowed.
------ End seller message ---------
I received a broke / fake capacitor, and contacted them for refund in 3 days and they still don't honor my request. Is it wrong if I call them BIG LIAR? they promised RMA (wow it sounds like a huge corporation! probably a few people operating business in an apartment #514) then delayed a few days, to make me fail in getting my refund or what?
Googolshop wanted you to believe they are big!! I thought they are big, but someone else told me they are tiny! I can't believe how can AMAZON fall for this Googolshop? This will tie to AMAZON, we need to stop AMAZON from doing business with the robbers like Googolshop.
Not only they shipped me a used/returned item, this used item has intermittent problem. Instead of taking care of customer, they sent you an excuse to take your money and run. Then no attempt to apologize other than try to deny wrong doing. What do you call this type of Business if it's not a Rip-off? "No refund, 30% restocking fee, or 15% restocking" after the FACT.
Don't you think Googolshop's Rip-off policy ought to be shown to customers before they make the purchase? They are snicky aren't they? Showing policy after customer found something wrong with their product.
This is not only illegal, what happens to Customer Protection Laws? These American Nigerians think they can get away with robbery. I will see what Attorney General has to say about this.
If they are really honest, they shouldn't be copying Google's name. They are not being themselves.
So do you still want to shop AMAZON ?
Googolshop = a few people company in an apartment.
Lanzar600 = Is not a 60 farad capacitor, if it's operational it should be about 10.5 farad max. If it's intermittent, then it's less than 1 farad. Sooner or later someone will know the truth. Do not lie, the law of physics does not lie. Do not believe in any salesmen even when they use the name of GOD like Googolshop did, stay away from these people above.
Ripped-off Customer of Googolshop
AMAZON IS NOT SAFE TO SHOP, Washington
Click here to read other Rip Off Reports on Amazon.com
This report was posted on Ripoff Report on 06/17/2009 02:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Googolshop-AMAZON/WOODLAND-HILLS-california-91367-3769/Googolshop-IS-IT-SAFE-TO-SHOP-AT-AMAZON-NO-IF-THEY-STILL-ASSOCIATE-WITH-GOOGOLSHOP-THE-462195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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