• Report: #1035012

Complaint Review: Gooping.com

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  • Submitted: Fri, March 15, 2013
  • Updated: Fri, March 15, 2013

  • Reported By: Unhappy customer — Singapore Other
Gooping.com
Internet United States of America

Gooping.com Unreasonably high shipping charges to Singapore, Internet

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I am from Singapore and this is my first time using the shipping services from gooping .com. I bought a rather small box of lego, a playmobil tactical vehicle which has a rather bulky box but is very light and 4 other playmobil from Amazon.com. All these toys are pretty light. All these were bought in 3 shipments. When I combined the first 2 shipments which vonsisted of 4 toys, I was charged a total of $80 plus including shipping and handling and after a discount of $5.There was no way you van check how much the shipping will be.I was shocked and emailed gooping about the high shipping charges. I asked them to hold the shipping first and wait for the final batch of toys to arrive.

I requested gooping to repack all my 6 items into 2 different shipments separating  the 2 bigger toys hoping to bring down the shipping cost to Singapore. A staff Maggie replied it will not be cost effective to do that and sent me an invoice of a total of $90.63. This is the breakdown of the shipping cost. I find the shipping to be ridiculous.  I have bought alot of toys from US and never have I paid such high shipping charges. This is a total ripoff Damage/loss protection $2, Shipping $72.64,Handling $9.99 and New box fee $6. Never in the website did they mention anything abt the damage/loss protection , handling nor the new box etc.....

This report was posted on Ripoff Report on 03/15/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Goopingcom/internet/Goopingcom-Unreasonably-high-shipping-charges-to-Singapore-Internet-1035012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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