- Report: #1111583
Report - Rebuttal - Arbitrate
Complaint Review: Gorell Windows & Doors, LLC
Gorell Windows & Doors, LLC1380 Wayne Ave Indiana, Pennsylvania USA
Gorell Windows & Doors, LLC Failed to honor lifetime warranty of there poorly manufactured windows leaving us with 10 spotted panes without recourse. Indiana Pennsylvania
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We paid $10,000 to Huff & Puff in 2007 to install 13 double hung TMill Gorell windows. Within a year or two, the windows started to become spotted with condensation in-between the insulated layers. We had one window replaced free of charge in 2011. However, when we called in 2013 to report that 10 additional panes were spotted and needed to be replaced, we were informed that Gorell had gone into "Receiving" so the Lifetime Warranty was no longer valid. Apparently, a "new" company called Soft-Lite Gorell bought the assets but not the liabilities. The new company will now replace the damaged windows with the same windows inherited from the original company at a cost to the customer of $116 per pane.
This report was posted on Ripoff Report on 12/30/2013 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gorell-Windows-Doors-LLC/Indiana-Pennsylvania/Gorell-Windows-Doors-LLC-Failed-to-honor-lifetime-warranty-of-there-poorly-manufacture-1111583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.