• Report: #273473

Complaint Review: Govio, Govios

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  • Submitted: Sun, September 09, 2007
  • Updated: Fri, July 31, 2009

  • Reported By:Lansing Michigan
Govio, Govios
6520 W 110th St #203 Overland Park, KS 66210 Overland Park, Kansas U.S.A.

Govio, Govios, ASI, NHCD This company is a complete rip-off, scam, scam, scam Overland Park Kansas

*UPDATE Employee: THE REaSON WHY EARTH IS DYING FASTER THAN ANTICIPATED.

*UPDATE EX-employee responds: EVERYONE should file a report with FCC against ASI/ASP/GOVIOS

*UPDATE Employee: Dear Sammy

*Author of original report: Govio is NOT ASI, NHCD... It is NOT even in Overland Park, KS

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I can't believe this cell phone company. They boast that they have the best cell phone reception out there, and that I do have to admit- they really do. It has worked every single place my husband and I travel. He has a Sprint phone. But, that's not my issue. They have this whole "environmental" theme which blocks me from getting hard copy bills from them. They only send bills online, and I am one of those people that like to have hard copies for tax purposes and all. I called them about it, and the receptionist said that I could download my copy.... why should I have to do that myself. It makes no sense. They are just too cheap to send me a paper bill. There is NO customer service, whatsoever. On top of it, I think they legally have to send me a hard copy.

Sammy
Lansing, Michigan
U.S.A.

This report was posted on Ripoff Report on 09/09/2007 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Govio-Govios/Overland-Park-Kansas-66210/Govio-Govios-ASI-NHCD-This-company-is-a-complete-rip-off-scam-scam-scam-Overland-Par-273473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

THE REaSON WHY EARTH IS DYING FASTER THAN ANTICIPATED.

AUTHOR: Avongal - (U.S.A.)

I applaud Govios; the whole point is to save trees and stop pollution.

I'm sorry but I want breathable air in the next 10 years. This society is sick, "do this for me, give me that, wawawa, I'm lazy, i dont care if its wasteful" You'll really be boohooing when our air is so polluted we have to wear darn gas masks!.

Want to have a wasteful company then go get overcharged somewhere else, free is a freaking deal!

If you are not a ASP enrollee, $19.99 is still a frigin deal! I used to pay about $60 for 500 minutes with At**. That is a $40 savings probably even plus!
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#2 UPDATE EX-employee responds

EVERYONE should file a report with FCC against ASI/ASP/GOVIOS

AUTHOR: Kathy G. - (U.S.A.)

How can anyone dare say these company's are not related and the customer service numbers are the same, the website promotes all and how dare anyone say ASP/ASI/NHCD are not related. same management same product just again another scam to get out of their ways.. If Grant Wilms is CEO of Govios and ASP than they they are the same.. Please save the BS for people who do not know. The Govios claim to fame is they are the cheapest. VERY untrue... Govios charges for every call coming in answered or not. you are double charged infact. if someone calls leaves you a voicemail you are charged 2 minutes. than you are charged to pick this voice mail up there goes 4 mins.. If you call someone and THERE IS NO ANSWER YOU ARE CHARGED 2 MINS..This is a joke.. Virgin mobile is much cheaper. I say file a report to FCC if you have issues with your billing etc.. do not waist your time with BBB or here, go to the FCC if you want GOVIOS/ASI/ASP/NHCD put down.. also since they are now lead generating you can also file a report with FCC.
This company is way out. They just lost one of the better managers they had. Sherry Calwel left for reason sure wish I knew why. I was not on her team but if any one knows please contact me. She was great and there has to be a reason she left as she was very dedicated to this company.
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#3 UPDATE Employee

Dear Sammy

AUTHOR: Mark - (U.S.A.)

Dear Sammy,
I work for GoVios in their customer care center. The reason that the company does not send paper bills is because there are millions of tons of paper sent through the mail each year. This requires trees to be cut down, pollution to manufacture paper, and gasoline to ship.

GoVios does not charge the way other mobile carriers do. There are no hidden charges in bills. You can either go on-online and print out your bill using your account information or your can call customer care at 877-201-1313. We will be happy to print and send a copy of the bill to you upon request.

Sincerely,

Customer Care
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#4 Author of original report

Govio is NOT ASI, NHCD... It is NOT even in Overland Park, KS

AUTHOR: Sammy - (U.S.A.)

To All:

My complaint is with Govio, NOT ASI, NHCD, Nature's Beauty Bar or any other of the companies located in Overland Park, KS. My complaint is with the cell phone company located in:

1153 TeeTime Drive
Farmington, UT. 84025

1-800-466-3550

For some reason, stalkers and desperados are trying to connect these unrelated companies and after 'due diligence' I know for a fact they are not even related. This does not let Govio 'off the hook' from not giving hard copy billing, though. I think people are entitled to 'hard" bills and not just online billing.
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