- Report: #1052251
Report - Rebuttal - Arbitrate
Complaint Review: Grace Homes
Grace Homes1461 Battleground Drive Murfreesboro, Tennessee USA
Grace Homes /Brandt Bentley They took my money, did half the work and then disappeared. Stole my screens. Murfreesboro Tennessee
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Grace Homes was my contractor for hail dammage to my roof. The insurance company made the check out to me and Grace Homes and I stupidly gave it to them, believing that article they showed describing them as one of America's top 50 roofers (Surely that company is honest, I assured myself).
It took forever and many angry calls to finally get them to repair my hail-damaged roof. The crew actually did a good job in that respect, but I also had paid them for gutters, window repair, awning repairs, and a repaired carport. Again, many angry phone calls until finally the gutter crew showed up and did a VERY poor job. They damaged the soffit and then just put the new gutters on top of the damage.
I complained and sone one came to look at the damage done and took 7 screens to be repaired, telling me that they would bring them back later, when they would repair the soffit/gutters, repair the window frames and the carport. They never came back, and I had called many times. Eventually, they apparently closed their Nashville AND Murfreesboro offices and disconnected the office phones. Brandt Bentley, the owner listed his cell phone as the contact, and i could NEVER get him to answer.
I filed a report on Angies List and he DID call to tell me that someone would bring my screens back, but of course, no one did. I eneded up having to buy new screens myself, at which I filed a report with the Better Business bureau. They had as much luck as I did in getting any response, and i found out that their BBB logo on their webpage was a bogus as their claims of being a honest and reputable business. They have a F rating.
I regret ever allowing a rep of their to get on my roof.
This report was posted on Ripoff Report on 05/20/2013 06:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grace-Homes/Murfreesboro-Tennessee/Grace-Homes-Brandt-Bentley-They-took-my-money-did-half-the-work-and-then-disappeared-1052251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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