- Report: #974466
Report - Rebuttal - Arbitrate
Complaint Review: Grand Canyon University
Grand Canyon UniversityPhoenix, Arizona United States of America
Grand Canyon University Get everything in writing, Grand Canyon University will tell you anything to get your money!!! Phoenix, Arizona
*Author of original report: I have appealed this case 3 times with no results
*UPDATE Employee: Resolutions
*Consumer Comment: jeansky got out of rehab too soon
*Consumer Comment: suggestions
Fast forward two months. I passed the class with an "A". I was then told by my academic counselor that I wasn't actually eligible for the scholarship. When I told him that it had to be covered because I had no way to pay, I was told that there was nothing he could do. I spoke to his supervisor, but nothing. After hours of talks back and forth, a $500 scholarship was "found" that reduced my bill to the college.
It is now a year later. My degree is in limbo, because Grand Canyon University refuses to release my transcripts. I am still listed as owing almost $1,400. I have Grand Canyon University's own legal department (Bass & Associates) sending me harassing phone calls at least every other day, demanding payment in full. I have appealed the decision two times to no avail. I am also unable to get a decent job because I lack proof of my degree.
It seems ridiculous to me that a university would happily take over $20,000 from me but then be so short-sighted to let a $1,500 mistake by one of their employees keep me from graduating. They seem to have no interest in someone getting a degree, they just seem to be interested in your money. After reading about other people's experiences with Grand Canyon University, I see that I am not the only one that this has happened to. I wish there was a recourse to get this resolved.
This report was posted on Ripoff Report on 11/27/2012 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Canyon-University/Phoenix-Arizona-/Grand-Canyon-University-Get-everything-in-writing-Grand-Canyon-University-will-tell-you-974466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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