- Report: #794263
Report - Rebuttal - Arbitrate
Complaint Review: Grand Canyon University
Grand Canyon UniversityPhoenix, Arizona United States of America
Grand Canyon University fraud, student loans, tuition Phoenix, Arizona
*Consumer Comment: Liars at GCU
*UPDATE EX-employee responds: They did you a favor
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When I spoke with Desiree, a loan manager from financial services, she said the above - that I was given too much money (the $12000) and that I have to pay it back. I did NOT RECEIVE THIS EXTRA MONEY NOR DO CAN I ACCOUNT FOR WHERE THE REST OF MY LOAN MONEY WENT AS I ONLY RECEIVED $6052 OF THIS MONEY YET I OWE $8245 PLUS INTEREST. The class I dropped was $998 in tuition yet there is $2193 of the loan money missing. Where has it gone? They cannot tell me. Nor can they tell me how it is I received SUBSIDIZED loan money which they say they had to pay back and is what they are billing me for. They keep calling the loan a 'stipend' and saying that I got more money that I should have because I exceeded my 'need.' Well, since my loan wasn't based on NEED I am really not sure what they are talking about. They are also saying I didn't disclose that I was receiving a scholarship which is what they are calling the direct bill program - since they would never tell me what the tuition difference even was until after I graduated, I don't think I was being dishonest there. Yet there were no changes to my award amount according to the Dept of Ed rep I spoke with.
I have receipts from my former employer stating the tuition was paid in full; I have proof from the loan servicer that three loans were taken out in my name; I have a copy of my FAFSA stating the amount and type of award. I also have a letter from Michael Whisman saying that once my employer paid, I would owe nothing. Yet now they are calling this collections calls. This has been truly a nightmare. I owe more to them and to the student loan servicer than I would have owed if I had just gone to ASU or NAU, and I was trying to avoid more debt.
What do I do? My husband says them taking out loans in my name is identity theft.
This report was posted on Ripoff Report on 11/01/2011 08:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Canyon-University/Phoenix-Arizona-86333/Grand-Canyon-University-fraud-student-loans-tuition-Phoenix-Arizona-794263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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