- Report: #947910
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Complaint Review: Grand Canyon University
Grand Canyon University3300 West Camelback Road Phoenix, AZ 85017-3030 Internet United States of America
Grand Canyon University Deceptive financial aid practices Internet
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I enrolled in GCU Online to obtain my bachelors degree. I was told by my financial aid counselor that my refund amount would be $2,000 for my living expenses. This money never arrived and I could not get financial aid to return my calls or emails. I then contacted my adviser to see what is going on with this. My adviser told me I would be getting a $1,200. stipend as they call a refund. She told me the check had not fully processed and she would get on it for me. She did not return my email or calls either. I spoke to a random financial aid counselor who told me i get $0. I was outraged as I planned bills around this and now was empty handed. I left messages for several managers and none have called me back as of this posting. Now they will not let me withdraw without paying for the current class and won't contact me. I'm not sure who to complain to next but it seems these schools can do whatever they want. I am also considering litigation against them for unfair financial practices and am looking for an attorney to take the case.
This report was posted on Ripoff Report on 09/28/2012 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Canyon-University/internet/Grand-Canyon-University-Deceptive-financial-aid-practices-Internet-947910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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