- Report: #583246
Report - Rebuttal - Arbitrate
Complaint Review: Grand Discovery Consultants, LLC
Grand Discovery Consultants, LLC732 Main St Ste A, Myrtle Beach, South Carolina United States of America
Grand Discovery Consultants - Grand Resort Travel - Grand Discovery RIP OFf Lies Deceipt Stay Away, Save your time and Energy. They Rip you OFF with lies Myrtle Beach South Carolina
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In consideration of these gifts, my husband and I traveled to South Carolina to meet with the Grand Discovery representative. During our visit, we were informed that Grand Discovery offered a Lifetime Membership in Grand Resort Travel. This Lifetime Membership enabled members to travel to various resorts throughout the world at a discount of up to 65% off the published resort rental rates. During the sales presentation, we were shown a book of resorts and cruises which members could access throughout the world at this discounted rate. We were assured that these resorts were not limited and booking was guaranteed at any location desired so long as three to four week notice was provided to the company. Further, the Grand Discovery representative assured us that Grand Discovery would price match offers made by any other travel agency including discount providers such as Expedia or Carnival Cruises.
In order to provide credibility to
this sales opportunity, the Grand Discovery representative showed us copies of
various customer letters illustrating a high level of satisfaction with the
company.The first indication of a problem appeared in
reference to the Wal-Mart gift card. Instead
of giving us with a $300 gift card to Wal-Mart as promised, Grand Discovery
provided us with a brochure for $300 in retail merchandise rebates. The brochure advertised that a $25 gift card
would be provided each month the customer purchased $100 of merchandise from
Wal-Mart. This offer was available for a
total of twelve (12) months and required the customer to mail in their receipts
each month. The offer also required the
customer to mail in a check for $9.95 the first month. This $9.95 was to be refunded to the customer
on the gift card for the first months purchases. After making our purchases, we immediately
began trying to use our Wal-Mart gift card.
As required, we provided proof of at least $100 worth of purchases through
receipts for the months of September, October and November.
When the Wal-Mart rebates did not function as advertised, we contacted Grand Discovery Travel to inquire into a possible problem. Multiple messages were l
This report was posted on Ripoff Report on 03/20/2010 06:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Discovery-Consultants-LLC/Myrtle-Beach-South-Carolina-29582-3030/Grand-Discovery-Consultants-Grand-Resort-Travel-Grand-Discovery-RIP-OFf-Lies-Deceip-583246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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