This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
We were supposed to receive two "free" round trip airline tickets within the USA. What we were not told is that there was $50 processing charge. We paid it and were sent a form to choose 3 departure dates, at least 90 days in advance of our travel. Each of the dates had to be 30 days apart. So that extends things out 6 months. We filled them out, mailed them in, and after two months got a form saying that none of the three dates were available. With a 90 day lead time, and 30 days apart, how could no flights be available? On the internet, there were TONS of seats available, on various airlines, for each of the dates we picked. Our options are 1-request three more travel dates, at least 90 days from now and 30 days apart or 2-get a resort certificate which, guess what, isn't free, and applies to certain resorts of their choice. My guess is that the resorts won't be available on the dates that we request. I'm going to try to get a refund, but I am not confident that I will. For anyone out there, please be very cautious when dealing with this company. How many ways can you spell RIPOFF?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I filed a report on March 4, concerning what appeared to be a rip off by Grand Incentives. Yesterday we received a refund of our fee, with a letter of apology. I'm quite pleased with their responsiveness. Please, if you're in the market for their services, I recommend them as, at least with us, they have been completely open and, in the end, "did the right thing"
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
I apologize for the frustrating experience you've had. Please know that any deposit you have given us is refundable, as long as you haven't already traveled. Whether you would like a refund or help traveling, please send me your contact information via the contact form on our blog: http://blog.grandincentives.com/contact/.
Thank you,
Grand Incentives
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.