• Report: #985939

Complaint Review: Grand Incentives

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  • Submitted: Sat, December 22, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Jessica — Palmer Alaska United States of America
Grand Incentives
7560 commerce ct. Sarasota, Florida United States of America
  • Phone: 941-552-5070
  • Web:
  • Category: Lodging

Grand Incentives Grand Navigator Took my deposit, never heard from me. Can't talk to anyone on phone. Sarasota , Florida

*UPDATE Employee: Please contact us

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We won a certificate through a Mexican restaurant several months ago. A local company contacted is
and told us we had won. I remember entering the drawing so I thought it was legitamite. The people dropped off the voucher and I was told I had to pay a refundable deposit before our trip. I paid online through their automated system. They informed me it would take several weeks to a month to hear back. It's been since October and I have tried calling the company numerous times but it just rings and rings, no one ever answers the phone. This is a pretty awful thing to do to someone. Get them all excited about going to Mexico, make them pay you $100 and take off with their money. I am going to contact the restaurant I ate at where I entered the drawing and see what they can do.

This report was posted on Ripoff Report on 12/22/2012 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Incentives/Sarasota-Florida-34243/Grand-Incentives-Grand-Navigator-Took-my-deposit-never-heard-from-me-Cant-talk-to-anyon-985939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us

AUTHOR: Grand Incentives - (United States of America)

Hello,

I apologize for any difficulties you've had getting in touch with us. Please send us your certificate number and contact info through the contact form on our blog: http://blog.grandincentives.com/contact/. Then we can update you on the progress of your certificate. Please be assured that any deposits are refundable.

Hope this helps,
Grand Incentives
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