- Report: #971565
Report - Rebuttal - Arbitrate
Complaint Review: Grand Incentives
Grand Incentives7560 Commerce ct. Sarasota, Florida United States of America
Grand Incentives I wanted to cancel reservations made by this company. I was told my 50.00 (Refundable) could not be refunded because cancellation had to take place 15 days before reservation date. I received the Sarasota, Florida
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This company is horrible! I was given a vocher (May, 2010) for 3 days and 2 nights at a hotel. I selected the city I wanted to travel to, sent in paper work and $50.00 refundable deposit. I had to cancel the trip and requested my refundable deposit. I was told not enough advance notice was given and I could not get my deposit back because a 15 day notice was required. I received my confirmation letter to travel on Saturday evening (11-17-2012) which made it 11 days before departure. Even more reason to give me my $50.00. Each time a travel date was sent in they said the date was unavailable. This company always find a reason not to honor the vocher. The company is not customer friendly, rude and will not answer the telephone. Far too many seniors are being scammed. I will contact Ambit Energy encouraging them not to partner with this company and seek help from the consumer fraud devision to obtain my deposit. I hope others scammed will do the same!
This report was posted on Ripoff Report on 11/19/2012 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Incentives/Sarasota-Florida-34243/Grand-Incentives-I-wanted-to-cancel-reservations-made-by-this-company-I-was-told-my-5-971565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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