- Report: #1132729
Report - Rebuttal - Arbitrate
Complaint Review: Grand canyon University
Grand canyon University3300 W. Camelback Rd Phoenix, Arizona USA
Grand canyon University Improper management of Funds and double Charging incidents Phoniex Arizonia
*Author of original report: Email sent
*UPDATE Employee: GCU Student Resolution
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have also had trouble with Grand Canyon University. It started last year when I had some trouble with a family emergency and failed a class. I had to pay for the class and re take it. I questioned why I needed to pay again and they gave me a grant to cover payment. Now I understand needing to pay for classes taken but why do I have to pay them for failing a class, they did not put give the money back to my loan people for the failed class and I had to pay for the class I retook.
Then after the next 2 classes I noticed did not receive my Stipend so I looked into my financial aid and saw problems. I requested a review into why things in my report were wrong. I got a run around and told that a request would be submitted but I was not given the opportunity to speak to anyone in that department.
I was sent the stipend I was to receive it was only half of what they had been but I figured as things were corrected it would be fixed. There were more family emergencies and some hospitalizations and 2 more failed classes which had to be repaid and the retaken classes paid for. I was sent more stipend money I was never sent anything about what was being found in the review. On my last class failure I was told that I was sent too much money and now I owed them.
I now owe them over 3 thousand dollars and my classes are on hold. when I called them to work things out I was told that they would work with me to keep things going if I paid for the failed class again and I told them I needed to wait till I receive my tax return I was told just all when I was ready . I received my taxes and called them and was informed that I had let things go to long (five weeks) and there was nothing they would do for me.
I printed out my account and sat with a calculator and discover many mistakes and the fact that I owe them nothing and have a credit to my account. When I addressed this to them I lost all ability to access my accounts and a bill for the total amount.
This report was posted on Ripoff Report on 03/22/2014 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-canyon-University/Phoenix-Arizona/Grand-canyon-University-Improper-management-of-Funds-and-double-Charging-incidents-Ph-1132729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.