• Report: #496510

Complaint Review: Grande Premium Meats

  • Submitted: Thu, September 17, 2009
  • Updated: Thu, February 24, 2011

  • Reported By: clint97 — Aiken South Carolina USA
Grande Premium Meats
elkusa.com Internet United States of America

Grande Premium Meats where the buffalo don't roam Internet

*REBUTTAL Owner of company: Buffalo Roaming??

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Shipping charges are outrageous compared with other internet food vendors.

I order a 5 lb buffalo roast and they shipped 2 2.5 lb roasts.

I'll not be a repeat customer.


This report was posted on Ripoff Report on 09/17/2009 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grande-Premium-Meats/internet/Grande-Premium-Meats-where-the-buffalo-dont-roam-Internet-496510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Buffalo Roaming??

AUTHOR: Grande Natural - (United States of America)

Well, as Grande Meats owner, this customer complaint is puzzling.   Our shipping rates are the real discounted rates offered by UPS.  We dont over price our products and then offer cheap shipping rates which is a common vendor tactic.  you know, $9.95 shipping or FREE shipping. (I guarentee somebody pays the real shipping cost and its not the vendor as a gift)  We offer premium game meats at meat store prices and then the customer pays whatever it costs to send it across the country.  We make no profit off of shipping.

as to two 2.5 lb roasts, apparently the customer wanted one big roast of 5 lbs., but you have to tell us that in the order comments section.  We are sorry for the confusion.

rich, the meat boss
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