• Report: #463073

Complaint Review: Grant Master

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  • Submitted: Fri, June 19, 2009
  • Updated: Wed, June 24, 2009

  • Reported By: Donald — Alpine Utah U.S.A.
Grant Master
grant-master.blogspot.com Internet U.S.A.

Grant Master - Raven Media Took $38.34 out of my bank account without my permission. Internet

*UPDATE Employee: Resolution offer

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Grant Master withdrew $38.34 from my debit account without my permission. I have never talked with them. I have never approved anything on line, I have never received an email from them. I have not received anything snail mail from them. I don't have a clue who they are or why they are taking money out of my account.

I don't really care either. All I want is my money back. I have filed a fraud report with the help of my bank. I doubt I will ever see anything from this, but I just need to vent somewhere!!!!

Donald
Alpine, Utah
U.S.A.

This report was posted on Ripoff Report on 06/19/2009 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Master/internet/Grant-Master-Raven-Media-Took-3834-out-of-my-bank-account-without-my-permission-Inter-463073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Resolution offer

AUTHOR: Customer Service Administrator - (U.S.A.)

I would like to provide some information that might help clarify the difference between the Grant Master program and the Grant Masters Online program. Our company is Grant Master. The Grant Masters Online is not affiliated with Grant Master.

Sometimes people miss the information we post on the sales page, order page and Thank you emails, so we post our information online for our customers to use.

We are not able to assist customers who have the Grant Masters Online with the charge of 38.34 or 38.84 charges as it is not our charge.

For our Grant Master clients, here is the customer service number you may call if you need assistance 1 (877) 495 - 1145. You will find a representative there that will be happy to assist you.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at customerservice@cshelp.org I would be happy to address your concerns ASAP.

I hope this helps clear up some of the confusion.

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