• Report: #387445

Complaint Review: Grant Master/Express Business/Network Adgenda/Rebate Millionaire/Everyday Legal Forms Et Al

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  • Submitted: Mon, November 03, 2008
  • Updated: Mon, December 15, 2008

  • Reported By:Longwood Florida
Grant Master/Express Business/Network Adgenda/Rebate Millionaire/Everyday Legal Forms Et Al
http://www.yourgrantmaster.com/ Nationwide U.S.A.

Grant Master/ Express Business/ Network Adgenda/ Rebate Millionaire/ Everyday Legal Forms Et Al deceptive site that should be illegal Internet

*UPDATE Employee: Resolution Offer

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I ordered only a CD for "Grant Master" that indicated a one time charge of $2.29

I received back several e-mails thanking me for my orders of the following:

1. Grant Master $39.95 www.yourgrantmaster.com

2. Express Business Funding $7.95 www.fastbaloan.com

3. Network Agenda $9.95 www.networkagenda.com

4. Express Business Forms $??.??

5. Everyday Legal Forms $9.95 non-refundable monthly membership fee http://everydaylegalforms.com/

6. Rebate Millionaire $??.?? http://rebatemillionaire.com

All I ordered was the $2.29 Grant Master CD. Absolutely nothing else, yet I am being milked for all these other "bundled" items that I did not order, nor was I aware of these. These companies should NOT be allowed to operate their deceptive practices over the Internet where they can milk individuals for little sums of money that multiply into millions when left unchecked. I called their 800-685-3011 sand spoke to one "Irene" who canceled the orders and gave me confirmation numbers. However, after these deceptive actions I do not trust that they would cancel me without any charges, especially as, on checking my credit card, they have already charged me $39.95 for "Grant Master" membership access should I wish to continue even though I have not logged into their site with the username and password supplied by them. I am keeping my fingers crossed that they would refund this to my credit card.

Leogem00741
Longwood, Florida
U.S.A.

This report was posted on Ripoff Report on 11/03/2008 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-MasterExpress-BusinessNetwork-AdgendaRebate-MillionaireEveryday-Legal-Forms-Et-Al/nationwide/Grant-Master-Express-Business-Network-Adgenda-Rebate-Millionaire-Everyday-Legal-Forms-387445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Customer Service Administrator - (U.S.A.)

First of all let me offer my sincerest apologies to Leogem00741. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and you would not have been charged if you had canceled within your trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select 'Ship My CD'. Right next to that button is the following statement in 10 pt. font:

For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking "Ship My CD", I am ordering the Grant Master CDand trial membership for $2.29 S&H, after the seven day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANT MASTER". For questions, call 1-800-546-2919 M-F, 9am-9pm, EST.

After clicking the 'Ship My CD' button, the next screen that appears contains the offers for Everyday Legal Forms, Rebate Millionaire and Family Savers Club - these are offers that you simply have to uncheck the box if you are not interested in participating in them. Had Leogem00741 simply unchecked the boxes he would never have been enrolled in those particular programs.

For customer service you may call 800-546-2919 Monday-Friday 9am-9pm Eastern Standard Time and they'll be happy to assist you.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let's face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.99 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource center. This is our member's website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. John Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly newsletter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ where you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of them for themselves, before they are billed for them.

If you are another customer reading this and you need assistance you can contact our customer service department at (800) 546-2919 Monday-Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795.

Sincerely,

Customer Service Administrator
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