- Report: #424728
Report - Rebuttal - Arbitrate
Complaint Review: Grant Research Guide
Grant Research Guidewww.grantresearchguide.com Las Vegas, Nevada U.S.A.
Grant Research Guide Big rip off I purchsed a disk and ended up being billed for $68.13 Las Vegas Nevada
*Consumer Comment: THE SCAM IS SELLING INFORMATION THAT IS FREE FROM THE FEDERAL GOVERNMENT
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The company put a charge of $68.13 on my credit card. When I called and asked them what that was for they said that in addition to the disk I had the use of their research guide for a 7 day test and when I didn't call and cancell it out they automatically billed me $68.13 and would continue each month until i canceled it.
I canceled it immediately. They said that although I was paying in advance for the use of their guide they couldl not refund any unused portion of the charge, But I could use the guide for the remainder of the month.
I asked them for the web page to use it and they gave it to me. When I tried to connect only one line came up on the screen (the web page name) and then it just locked up. I called them back and they gave me another web page name. When it came up it did display a complete page but it would not respond to any further command.
I called back and was told that they were having trouble with the system and they could not help me.
This report was posted on Ripoff Report on 02/16/2009 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Research-Guide/Las-Vegas-Nevada/Grant-Research-Guide-Big-rip-off-I-purchsed-a-disk-and-ended-up-being-billed-for-6813-La-424728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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