- Report: #445179
Report - Rebuttal - Arbitrate
Complaint Review: Grant Resource Guide , Grants For Me
Grant Resource Guide , Grants For Me5348 Las Vegas Dr., Suite 866 Nationwide U.S.A.
Grant Resource Center, Grants For Me , Grant Resource Guide Don't get caught by this company as we did. We are out over $60 and it could have been worse. Las Vegas Nevada
We received the disk on April 17th. The disk looked fine when you first look at it. But when you click on the available tabs only one opens up with information, the rest of them requests you to "log in to the online resource center to access this content. Information to do this was e-mailed to you at the time you ordered your product". Well, no e-mail was ever received. This disk did not give us any useful information at all. Since the contact tab also refered me to the online resource center, we did a internet search and found a reference to the Ripoff Report website. Now we got worried.
We contacted our bank and discovered that this company has charged us additional fees. On April 6th they withdrew $58.61 and a additional .47 cents from our account. We then contacted the companies phone number listed on our bank statement. They told us that we had ageed to this "membership fee" in the email sent upon purchase of the product and you had 7 days to cancel or you will be charged a membership fee. (We hadn't even received the disk by the 7 day deadline). The email we never received. There was no mention of resending the email or giving us the website address, all they would say is you are not getting your money back.
So there goes $60 for nothing. We have cancelled the debit card that they have access to, so they can not charge us anymore fees.
This report was posted on Ripoff Report on 04/20/2009 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Resource-Guide-Grants-For-Me/nationwide/Grant-Resource-Center-Grants-For-Me-Grant-Resource-Guide-Dont-get-caught-by-this-compa-445179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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