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Ripoff Report | Grant Search Assistant Las Vegas Review - Internet
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Report: #281383

Complaint Review: Grant Search Assistant Las Vegas NV/GSA/SBA Express/Networkagenda.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Gulf Breeze Florida
  • Author Confirmed What's this?
  • Why?
  • Grant Search Assistant Las Vegas NV/GSA/SBA Express/Networkagenda.com Grant Search Assistant Las Vegas NV/GSA/SBA Express/Networkagenda.com Internet U.S.A.

Grant Search Assistant Las Vegas NV/GSA/SBA Express/ Networkagenda.com After cancellation continued charge; added charges to other companies NV Internet

*UPDATE Employee: Resolution Offer

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I cancelled the CD on 9-9-07
received the following bills in connecttion to them
Grant Search Assistant Las Vegas NV 29.95
GSA/SBA Express 800-9862640 NV 7.95
Networkagenda.com 800-418-9320 UT 9.95
Tried calling the phone numbers;l one asked that I leave my credit card number (the whole number not just the last 4)
The other number is a no response

Valerie
Gulf Breeze, Florida
U.S.A.

This report was posted on Ripoff Report on 10/28/2007 05:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-search-assistant-las-vegas-nvgsasba-expressnetworkagendacom/internet/grant-search-assistant-las-vegas-nvgsasba-express-networkagendacom-after-cancellation-281383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Wednesday, October 31, 2007

I would like to discuss Valerie's concerns with her to insure that she is taken care of. Unfortunately, without a last name or an email address I cannot find her account with the necessary contact information.

First and foremost I offer an apology for the breakdown in service Valerie obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-396-5718 Monday-Friday 9am-9pm Eastern Time and express a desire to cancel during the free trial period, or anytime thereafter.

If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Valerie. Hopefully, I will hear from her soon so that we can get this resolved.

Sincerely,

Ryan R.

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