- Report: #194457
Report - Rebuttal - Arbitrate
Complaint Review: Grant Search Assistant
Grant Search Assistantfreegrantsearch.com Internet U.S.A.
Grant Search Assistant ripoff Internet
*UPDATE Employee: Resolution Offer
*Consumer Suggestion: Say NO for any "free" offer, that requires credit card, bank account numbers...
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Here I am a month later and I still do not have any information or "services" provided by this company. I called the customer service line and was greeted by a customer service rep who very patiently HUNG UP ON ME. I called back and proceeded to let the next customer service rep know that if they hung up on me that my lawyer would be next to contact them. I told the person my problem, which was that I had no contact from them to let me know they were charging my account and that I have not received anything from them and that I indeed canceled my request when they called me 3 times in a row asking me to sign up for this. The customer service rep told me that I had to fill out some paper work asking for a refund and if she could just fax it to me we could get this taken care of today. NO THANKS. I told her I wanted to speake to her superior and to get that person on the line right away. After 5 minutes I spoke with a "supervisor" who in fact had the same name as the first customer service rep that I spoke to, he said that they would very gladly give me my refund but it would take 5 to 10 business days for the transaction to go through. I also asked him take my name off of their calling list and delete my information from their database.
I suggest to everyone that reads this that they DO NOT give out their card number to these people. It is a scam and I fell for it!
However, if you (like me) fell for this ploy and gave your card number I would call the 800 number and let them know that you have a lawyer standing by to help you out should they be non-forthcoming. That seems to light a fire under them.
This report was posted on Ripoff Report on 06/02/2006 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Search-Assistant/internet/Grant-Search-Assistant-ripoff-Internet-194457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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