• Report: #250805

Complaint Review: Grant Search Assistant

  • Submitted: Mon, May 28, 2007
  • Updated: Tue, May 29, 2007

  • Reported By:Bentonville Arkansas
Grant Search Assistant
grantsearchassistant.com/members Internet U.S.A.

Grant Search Assistant ripoff dishonest fraudulent billing New Your Internet

*UPDATE Employee: Resolution Offer

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The site gave me the impression I would receive help and I received none.

William
Bentonville, Arkansas
U.S.A.

This report was posted on Ripoff Report on 05/28/2007 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Search-Assistant/internet/Grant-Search-Assistant-ripoff-dishonest-fraudulent-billing-New-Your-Internet-250805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First and foremost I offer an apology for the breakdown in service William obviously experienced. William, if you come back to read this; please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718 and is available 24 hours/7 days a week.

If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to William. Hopefully, I will hear from him soon so that we can get this resolved.

Sincerely,

Ryan R.
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