• Report: #267422

Complaint Review: Grant Writer Pro- Raven Media

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  • Submitted: Tue, August 14, 2007
  • Updated: Fri, August 17, 2007

  • Reported By: Stormy — Des Moines Iowa U.S.A.
Grant Writer Pro- Raven Media
2620 S. Maryland Pkwy #969 Las Vegas, Nevada U.S.A.

Grant Writer Pro - Raven Media Company is a scam artist ripoff Las Vegas Nevada

*UPDATE Employee: Resolution Offer

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0Author 1Consumer 0Employee/Owner

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I ordered this and was to be charged 1.98 only. The next month I was charged 29.95. I am calling my bank and I am reporting this to our attorney general

Stormy
Des Moines, Iowa
U.S.A.

This report was posted on Ripoff Report on 08/14/2007 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Writer-Pro-Raven-Media/Las-Vegas-Nevada-89109/Grant-Writer-Pro-Raven-Media-Company-is-a-scam-artist-ripoff-Las-Vegas-Nevada-267422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Stormy. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is disclosed on the sales page, the order page, the confirmation page and in the confirmation email. You can also find it disclosed in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged Stormy had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

If you'd like to cancel using the customer service line it is 866-370-7270.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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