Grant Writer Pro, Raven Media Ryan- St. George- Utah
St. George, Utah U.S.A.
Grant Writer Pro, Raven Media dishonest billing practices St. George Utah
*Author of original report: Billing Squared away
*UPDATE Employee: Resolution Offer
My name is Michael Vincent and recently I purchased the Free (shipping not included) CD from Grant Writer Pro. I called in this evening approximately one week after receiving the CD which I was billed for to cancel because I only wanted to obtain the CD and I was informed by customer service that I had already been billed the amount of $29.95 essentially on the very same day when I ordered the cd. I was supposed to receive 14 free days of the company's service and I did not. I was ensured by customer service that I had been cancelled and I would receive no further billing. When I asked about being properly refunded for not receiving the free trial as advertised the customer service representative just kept repeating the same refrain stating that "I will no longer be billed for any services". I am hoping that Mr. Riddle reads this and he can help me out. I only wanted to receive the Free CD as advertised and I just knew that I would be inadvertently billed. I am seeking a refund of the $29.95 that I lost due to a deceptive billing practice in my particular instance.
Thanks for all of your help.
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