• Report: #237012

Complaint Review: Grant Writer Pro

  • Submitted: Mon, February 26, 2007
  • Updated: Mon, February 26, 2007

  • Reported By:Grapevine Texas
Grant Writer Pro
Nationwide Addison, Illinois U.S.A.

Grant Writer Pro Fraudulent Billing, Ripoff Addison Illinois

*UPDATE Employee: Resolution Offer

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Company charged credit card from sept. 2006 up to march 2007

Robert
Grapevine, Texas
U.S.A.

This report was posted on Ripoff Report on 02/26/2007 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Writer-Pro/Addison-Illinois/Grant-Writer-Pro-Fraudulent-Billing-Ripoff-Addison-Illinois-237012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Robert. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 14 days and we would not have charged Robert had he cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

Robert, you can cancel by contacting the customer service line at 866-370-7270. Customer service is available 24 hours a day/7 days a week.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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