- Report: #315096
Report - Rebuttal - Arbitrate
Complaint Review: Grant Writer Pro
Grant Writer Prograntwriterpro.com Las Vegas, Nevada U.S.A.
Grant Writer Pro Charged credit card for services not received Las Vegas Nevada
*Author of original report: update
*UPDATE Employee: Resolution Offer
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He denies signing up for these services,whatever they are. He thought he was signing up to receive a free CD. He never received the CD or accessed any service. I'm sure the company can check and verify that he never signed on to this program.
I called the 1-866-370-7270 number on the credit card and spoke to Celeste. She said she could only refund one month in the amount of $29.95. This is definately not satisfactory.
If the company is an honorable one and is customer oriented, I feel the right thing to do would be to refund his credit card the full amount of $331.43. I hope I will not have to take further action to resolve this situation.
This report was posted on Ripoff Report on 03/05/2008 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Writer-Pro/Las-Vegas-Nevada/Grant-Writer-Pro-Charged-credit-card-for-services-not-received-Las-Vegas-Nevada-315096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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