- Report: #408170
Report - Rebuttal - Arbitrate
Complaint Review: Grant Writer Pro
Grant Writer Pro(HO) 305 West Broadway #114 New York, New York U.S.A.
Grant Writer Pro They seemed genuine until you try to get refund! New York & Washington, DC New York
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The Cancellation and refund was never done properly and unknown to me the company restarted charging me. When I discovered they had taken 7 more payments from my Bank account, I called customer service and got an apology and told I would receive the 7 payments back to my Bank. That was on Dec 11th 2008 and they emailed me a confirmation.
On Dec 15th I did get 4 payments back and called the company agains on Dec 16th. Said again sorry other 3 did not go through but would put through again.
On the 29th Dec I called AGAIN as still not repaid and each time I speak to a superviser who promises they will make sure goes through. Today I have called yet again and this time the superviser told me it was my bank that was stopping these 3 payments. I have now called my Bank and that is definitely not the case. Bank told me the company is giving me the runnaround.
I am now going to tell the company what the Bank said and also I am going to contact The Better Business Bureau.
I would advise anybody not to deal with this company.
This report was posted on Ripoff Report on 01/05/2009 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Writer-Pro/New-York-New-York-10013/Grant-Writer-Pro-They-seemed-genuine-until-you-try-to-get-refund-New-York-Washington-D-408170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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