• Report: #213380

Complaint Review: Grant Writer Pro

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  • Submitted: Fri, September 29, 2006
  • Updated: Tue, October 03, 2006

  • Reported By:Mesa Arizona
Grant Writer Pro
grantwriterpro.com Internet U.S.A.

Grant Writer Pro ripoff Internet

*UPDATE Employee: Resolution Offer

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Grant Writer Pro debted $29.95 from my checking account without my knowledge and caused my account to be overdrawn. I didn't know there would be a monthly fee. I thought I was agreeing only to a charge of $3.95.

Paulina
Mesa, Arizona
U.S.A.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand tion E.

This report was posted on Ripoff Report on 09/29/2006 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Writer-Pro/internet/Grant-Writer-Pro-ripoff-Internet-213380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all, let me offer my sincerest apologies to Paulina. There are no commitments with the free product, however, there is a bonus free trial period to the membership that accompanies the free CD and we do our best to disclose this, as it is on the sales page, the order page, the confirmation page and the confirmation email. The trial period is free for 14 days and we would not have charged Paulina had she cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

Paulina, you may contact customer service at 1-866-370-7270 and a happy, helpful representative will be there to assist you with cancellation of your account.

If you feel you weren't treated fairly or have an additional concern you'd like to discuss, you may contact me directly via my cell phone at 435-773-1795 or via email at ryanr@wskc.org and I'll be happy to address any concerns you might have or help you with the resolution you are seeking.

Sincerely,

Ryan Riddle
General Manager
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