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  • Report: #322742

Complaint Review: Grant Writer

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  • Submitted: Tue, April 01, 2008
  • Updated: Tue, April 22, 2008

  • Reported By:Gilbert Arizona
Grant Writer
www.prograntwriter.com St. George, Utah U.S.A.

Grant Writer, Network Agenda, BSM/SBA Express, Grant Research Ass. All The Same Company ordered a CD for 2.99 never recieved. been Charged 5 times St. George Utah

*UPDATE Employee: Resolution Offer

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Grant Research ass. charged 2.99 and 39.95, bsm/sba Express 7.95, Network Agenda 3.96, Grant Writer 2.99. 57.84 all in just 26 days.

Need to Call the State Attorneys General Office for Utah and Nevada, also need to file a complaint with Paypal, Clickbank, or any company used for transactions.

Talk with a person who works at google, this kind of scammers can be banned, just need to make your case with them.

Joe
Gilbert, Arizona
U.S.A.

This report was posted on Ripoff Report on 04/01/2008 12:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Writer/St-George-Utah/Grant-Writer-Network-Agenda-BSMSBA-Express-Grant-Research-Ass-All-The-Same-Company-or-322742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Joe. There are no commitments with the free product. The Grant Master CD based Grant Program is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of obtaining grant funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. It also provides access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grantors. It offers information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following statement:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Joe, I was able to locate your account and do see that you were able to reach customer service and your account was resolved to your satisfaction. If you are another customer needing to reach customer service please call the number provided in the above disclosure. There you will find a happy, helpful agent waiting to assist you with your account needs. If you have tried customer service and feel that we have failed you in some way or you feel you were mistreated in any way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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