• Report: #425022

Complaint Review: Grants360.com

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  • Submitted: Tue, February 17, 2009
  • Updated: Wed, April 08, 2009

  • Reported By:Toluca Lake California
Grants360.com
grants360.com Internet U.S.A.
  • Phone:
  • Web:
  • Category: Loans

Grants360.com Grant Every Day I caught it in time, reading this can help you do the same! Internet

*Consumer Comment: this comment is for Nicky"s rebuttal at grants360.com

*UPDATE Employee: This is NOT about grants360.com

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Ok folks, let me paste an excerpt from the selling company's website (The ALL CAPS is my way of highlighting the fine print)...:

"By submitting this form I am ordering the Grant Resource Information and trial membership. After the SEVEN day trial I will be charged SIXTY EIGHT THIRTEEN a month thereafter if I do not cancel. I also agree to the FOURTEEN day trial to SBA Connection for THIRTEEN FORTY TWO and the TWENTY ONE day trial to Kind Remind for NINE THIRTY FOUR, should I choose not to cancel."

So essentially, within 7 days, and likely before you even receive the info, you will be charged $68.13, and 7 days later, charged $13.42, and then 7 more days later, charged $9.34. Basically meaning you are paying 3 fees a month in excess of $90.00!!!!! And you have to cancel a membership with (3) different companies. We all know they love to make "billing errors". And you have to realize that they deliberatly tried to hide these fees by the way they wrote out the amounts instead of showing actual numbers. Ridiculous. Don't get suckered in, folks, it'd be a $90 a month monkey on your back that will take more than just a big stick to make go away. And not just any monkey. After closer inspection, this is a monkey sitting in the United Kingdom and the West Indies!!! What do they even know about US Government grants?!?

I caught this before I entered by credit card information, so I'm a lucky one. Hopefully by posting this, I'll save someone else the hassle, too.

Jason
Toluca Lake, California
U.S.A.

This report was posted on Ripoff Report on 02/17/2009 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grants360com/internet/Grants360com-Grant-Every-Day-I-caught-it-in-time-reading-this-can-help-you-do-the-same-425022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

this comment is for Nicky"s rebuttal at grants360.com

AUTHOR: F##kintruth - (U.S.A.)

-this comment directed to Nicky"s rebuttal at grants360.com- read on
Although some of this person's information is not correct, I have a feeling it is related. If not, then YOUR comment is the subject: posted as
"We aim to to provide superb customer service, and so far everyone that contacted us by either phone, email or live chat has been canceled immediately and issued a refund." - Nicky.
I find this to be an outright LIE.
Sure, who doesn't think, USD $1.95, what'd I have to lose? Well, not cancelling within 24 hours will cost you around $62 then if you click the link to see your "kit" that costs $32.81 plus your initial $1.95. Then when it clears the bank you get international charges of a dollar and some change.
With the dollar amounts out of the way, superb customer service you say? LOL.
I had contacted you by phone within 15 minutes of acessing Grants360.com, requested cancelation but was refused a refund. You did cancel the account which prevented the $60 something charge. Your "support" was to direct me to email for a refund. There are multiple email addresses and two out of three were invalid! It has been five days without a reply from one of many of the addresses for your company (I tried them all). Two days ago I contacted my bank to dispute the charges and file an unauthorized charge report. I have been given a provisional credit from the bank for your charges. I'm sure they will be contacting you.
If the bank is unsucessful and retracts my credits I will request my Federal form E and be contacting my state's banking commission. This is probably nothing new for Grants360.com as I'm sure they've had to hear this before. This is for everyone else that has or may have dealings with them. Action has been taken and this will be resolved in my favor. Their dubious behavior should be penalized.
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#2 UPDATE Employee

This is NOT about grants360.com

AUTHOR: Nicky - (U.S.A.)

I don't know why you think it's necessary to include grants360.com in your report, as we have -nothing- to do with Grant Every Day/Grant Danger/Grant Instructor LLC. The mentioned terms are the terms of Grant Every Day (also found at https://ssl.encryptedprocessing.com/~granted/), not the ones of Grants360.com. We aim to to provide superb customer service, and so far everyone that contacted us by either phone, email or live chat has been canceled immediately and issued a refund.

So again, you are including a third party company that has no connection whatsoever with the company you've been reporting. Delete or amend the post to remove grants360.com.
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