• Report: #1074358

Complaint Review: Grasshopper Virtual Phone Service

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  • Submitted: Fri, August 09, 2013
  • Updated: Fri, August 09, 2013

  • Reported By: Greg — Santa Clarita California
Grasshopper Virtual Phone Service
, Select State/Province USA

Grasshopper Virtual Phone Service, Grasshopper.com, GotVmail, Gotvoicemail Will rob you blind

*Author of original report: Fixed issue

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Have been paying them for years even though I shut my website down.  Thought I would keep the number for future use.  An autodialer all going back to the same person or company keeps calling my number over and over.  Grasshopper charges me for 400 minutes for a number I have never used or given outto anyone.  This company callsoveand over and each call is 2.5 minutes.  There has never been a message left on the number since I have had it.  Just hang ups. Grasshopper says "too bad.  Pay it".  Iwould't doubt that they may use the autodialer themselves to runup bills.  Do yourself a favor and use a different service.


This report was posted on Ripoff Report on 08/09/2013 12:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grasshopper-Virtual-Phone-Service/Select-StateProvince/Grasshopper-Virtual-Phone-Service-Grasshoppercom-GotVmail-Gotvoicemail-Will-rob-you-b-1074358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Fixed issue

AUTHOR: Greg Kamp - ()

After my horrible experience with the phone support, the e-mail staff did a much better job. They issued a one time credit (It wasn't actually a money problem) and explained what is going on.  I gave them a solution so now it just depends if they implement it. But as of right now I am satisfied but will only keep my service if they can implement a fix.

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