- Report: #1095280
Report - Rebuttal - Arbitrate
Complaint Review: Grease Monkey
Grease Monkey5450 Front Street Castle Rock, Colorado USA
Grease Monkey Charged me for a oil change did not install correct filter, car lost all oil and motor blew up and will not pay to replace motor. Castle Rock Colorado
*REBUTTAL Owner of company: Response from the Owner
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On Oct 17th 2013 brought my 2002 land rover to grease monkey at 5450 Front Street, Castle Rock Colordo 80104 for an oil change. They changed my oil and charged me for the oil change. I drove away and the oil filter came loose and all the oil drained from the engine and ceased the motor.
Contacted Grease Monkey and they said it was my fault, I said how is this my fault, I brought the vehicle to you for a service and you negelected to do the correct service and the engine blew up. So I am filling this report to see if any body else has a similar problem and can help.
This report was posted on Ripoff Report on 10/28/2013 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grease-Monkey/Castle-Rock-Colorado-80104/Grease-Monkey-Charged-me-for-a-oil-change-did-not-install-correct-filter-car-lost-all-oi-1095280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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