- Report: #1095287
Report - Rebuttal - Arbitrate
Complaint Review: Grease Monkey
Grease Monkey5450 Front Street Castle Rock, Colorado USA
Grease Monkey Grease Monkey installed wrong filter and damaged my engine. Castle Rock Colorado
*UPDATE Employee: Response from the Owner
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Brought my 2002 Land Rover to the Grease Monkey at 5450 Front Street, Castle Rock Colorado on Oct 17, 2013.
Told them I needed a oil change they said ok proceded to change the oil completed the service charged my credit card and I left, on my home the filter came undone and all the oil leaked from the motor and ceased the engine.
Called The Manger at Grease Monkey and he said it was my fault, I said how is it my fault and he said because of the way the car was driven caused the filter to come undone and they will not help tp replace the motor.
I am filling this report to find out if anybody else has a simalir problem, and has any idea what to do next.
This report was posted on Ripoff Report on 10/28/2013 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grease-Monkey/Castle-Rock-Colorado-80104/Grease-Monkey-Grease-Monkey-installed-wrong-filter-and-damaged-my-engine-Castle-Rock-Col-1095287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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