• Report: #457702

Complaint Review: Grease Monkey

  • Submitted: Tue, June 02, 2009
  • Updated: Tue, June 02, 2009

  • Reported By:Grand Junction Colorado
Grease Monkey
2857 North Ave Grand Junction, Colorado U.S.A.

Grease Monkey Damaged the headlight lenses on my Volvo XC90 Grand Junction Colorado

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I took my car in to have the headlight lenses repaired. The lenses were rather merky looking. In a poster in their shop it showed how they could clean up the lenses and make them look much better. I didn't expect perfect lenses but what I got was absolute unacceptable. The lenses were still merky and they had heavy lines where the epoxy hadn't been applied evenly. It was a mess. In addition, the epoxy was allowed to overflow onto the clear bra that protects the paint. The epoxy was smeared and wouldn't come off.

When I took it back I was told that they could fix it. I let them try. It looked worse when they finished. They called the manager & he refused to repair all the damage. He said he would pay for a new, clear bra but not the lenses. I never went back again. I wouldn't trust them ever again. Poorly trained staff & unconcerned Owner.

I replaced the headlight assemblies at a price of $500.00.

Grand Junction, Colorado

This report was posted on Ripoff Report on 06/02/2009 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grease-Monkey/Grand-Junction-Colorado-81501/Grease-Monkey-Damaged-the-headlight-lenses-on-my-Volvo-XC90-Grand-Junction-Colorado-457702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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