• Report: #918000

Complaint Review: Great Bay Kids Company

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  • Submitted: Thu, July 26, 2012
  • Updated: Thu, August 23, 2012

  • Reported By: Anonymous Innocent Mother — Salisbury Massachusetts United States of America
Great Bay Kids Company
13 School Street Exeter, Newmarket, Portsmouth, Pease, New Hampshire United States of America

Great Bay Kids Company Holly Davis, Chandra Noyes, Rebecca Becky Abbott, Wendy Monroe (Wendy Munroe) WARNING: DO NOT SEND YOUR CHILD TO THIS FACILITY! THEY CARE MORE ABOUT MONEY THAN YOUR CHILD! My special needs daughter suffered abuse and neglect at Great Bay Kids Company, workers refuse to call DCY Exeter, Newmarket, Portsmouth, Pease, New Hampshire

*General Comment: Take a deep breath

*Consumer Comment: All daycare centers are pretty bad in this terrible economy.

*Author of original report: Again, just because you didn't see it doesn't mean it didn't happen....

*Consumer Comment: Great Bay Kids

*Author of original report: Daycare set up an innocent mother deliberately

*Consumer Comment: Great Bay Kids Company

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If you care about your children, DO NOT SEND THEM TO THIS DAYCARE! Absolutely atrocious staff who care more about making money than caring for the kids.

My daughter went here and the staff let her father bring her there filthy, unbathed, in ripped clothing and her hair a mess. he also starved the child by neglecting to provide a lunch as the daycare had requested.

As mandated workers, Holly Davis, Chandra Noyes and Rebecca Becky Davis should have called DCYF, instead they gave a 'talkin' to' and took a bribe from my daughter's alcoholic father. They didn't want to offend the person who wrote the check each week, This happened two and a half weeks ago.

Monday the 23rd of July 2012 I went to Great Bay Kids Company to visit my child at the facility and found my child emotionally distraught, filthy, sweaty, greasy hair and in ripped filthy clothing. I took pictures of my filthy traumatized child with my cell phone for evidence.

I brought my complaint to Director Holly Davis and she denied the allegation that day and the complaint made by Chandra Noyes two and half weeks before. Instead of dealing the problem, Holly Davis shoved it under the rug.

Instead of helping my child, whose being severely abused by her sick father behind closed doors, she chose threaten me and threw me out of the facility because I found a serious flaw in the care of the children at Great Bay Kids Company.

I tried speaking to Wendy Monroe, Holly's supervisor, and the woman denied anything was wrong and that the center was 'monitoring' my daughter's abuse.... When I wasn't satisfied with her handling of the situation and told Wendy so, she simply hung up the phone on me.

Today, July 26th 2012, I went to Great Bay Kids Company to see my child and obtain the name, address and phone number of a supervisor above Wendy.

I came into the facility and asked Chandra Noyes to obtain me the information I sought, she directed me to Holly instead.

Holly Davis demanded to know why I wanted her supervisors name and what I was complaining about.

I showed Holly Davis the pictures of my child that were taken IN THE GREAT BAY KIDS COMPANY facility on Monday, Holly denied the child looked distraught or filthy.

She became so in denial and intimidated by the fact that I wasn't letting the fact she DELIBERATELY ALLOWED my child to continue to be abused and not file a complaint.

Holly called Exeter Police on me with a false statement: She claimed I was there 'yelling and screaming' and 'for no reason'.

When the cops showed up, I showed them the photos and I showed them the file info so they saw they were taken only this past MONDAY.

Holly Davis denied the photos were taken Monday and tried claiming they were taken 'last week after the child was outside playing'. In this picture, my child is sitting on the blue couch in the bumblebee room of the Great Bay Kids Company, she is NOT outside. If she were outside, why wasn't she cleaned up when she came in? Why would you leave her sweaty and hot after playing? You have wipes there, couldn't you wipe her down?

Holly Davis kept contradicting herself. One minute, there was no abuse, the next minute she told the cops there was "one complaint filed 'awhile ago'" and nothing happened since. Holly Davis deliberately lied to Exeter Police to save face that her facility grossly dropped the ball and deliberately allowed a child to be hurt.

The police were horrible to me despite the fact that I was there as a concerned mother relaying a legit concern to the person in charge . I had done nothing wrong, Holly Davis did. She failed in her responsibility to report child abuse. She lied to the cops when I relayed this complaint to her. She denied Chandra Noyes telling ME and MY MOTHER not even 3 weeks ago that my child wasn't being bathed by her father and starving at school.

Holly Davis claims to have "11 years" childcare experience.... if that is so, God help her. She did NOTHING to help my child, she only made matters worse.

If it's not made clear, it is now: DON'T SEND YOUR CHILD TO GREAT BAY KIDS COMPANY! GO TO APPLESEEDS IN EXETER INSTEAD! THEY ARE MORE EXPENSIVE BUT IT IS 100% WORTH IT TO PAY A LITTLE EXTRA FOR WORKERS WHO
ACTUALLY TAKE CARE OF THE KIDS AND THEIR DUTIES AS MANDATED REPORTERS!

Wendy Monroe, Holly Davis, Chandra Noyes and Rebecca Becky Abbott

This report was posted on Ripoff Report on 07/26/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Great-Bay-Kids-Company/Exeter-Newmarket-Portsmouth-Pease-New-Hampshire-03833/Great-Bay-Kids-Company-Holly-Davis-Chandra-Noyes-Rebecca-Becky-Abbott-Wendy-Monroe-Wen-918000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Take a deep breath

AUTHOR: Stephanie - (United States of America)

Dear Mom,

I understand your frustration. Sounds like you have had a hard time with the "Ex" and with the "System".  My children go to GBKC, too. Yes, I believe they are understaffed and could use some additional help with children of needs. BUT, I have to tell you, my kids have been a handful. GBKC has been very helpful and patient. Their hands are tied in certain situations and it is often hard to assess something when you do not see it happen. Example: my kids are bathed, teeth brushed, hair brushed, etc.,but, by the time they walk through the doors of GBKC, they are often a mess. They have the ability to destroy all my hard work in getting them ready.

Granted, your "Ex" my not be very good at morning detail....washing, dressing, etc. Many Dads aren't.  That doesn't mean he is abusive. Holly and the other teachers might have a very difficult time stating that he is abusive, as a fact, and not an assumption. To make a statement without actual proof of abuse, could open them up for a lawsuit. They would have to see your "Ex" actually abusing her.

I feel bad for you. You sound as though you have been through the ringer. I can recommend a good lawyer who deals with these types of cases, very successfully. I know this, personally. Her name is Lynn Aaby. She is in Stratham.  Another good one is Keri Marshall.

I would, also, recommend that you take a deep breath. I know you are panicked and angry, and very concerned for your child, but, as you have witnessed, the authorities and all interested parties are going to blackball you unless you are cool, calm, and collected. Sit back, quietly, and take notes, pictures, document all conversations, try to say and do as little as possible when interacting with others. Make sure that everyone, including your "Ex" views you are the more stable of the two of you. Get your lawyer to direct you. She will tell you what to say and what to do. And for heavens sake get a good female lawyer.

Another piece of advice....do not post any thing online...not here, not on facebook, etc. Your "Ex" can use these posts and your facebook rants as proof of instablity and hostility...all works in his favor.

When you deal with him, try not to, but, if you must, be the sweetest and most reasonable person alive. Do not confront him. Let the lawyer do that. A good female lawyer will understand and will be in your corner. If not, then, change lawyers. Initial consultations are usually free. Doesn't hurt to check out what's out there. Plus, whoever you consult with, he can not use as a lawyer. That is a trick a lot of saavy women use when getting a divorce...consult with all the best lawyers, leaving him a few duds.

Holly and GBKC were not the enemy. They just weren't able to do what you wanted them to do.

As you review your situation, ask yourself, what am I doing wrong and why isn't anyone listening to me?

When I ask myself these questions, I can eventually come up with the answer of why I am not being productive in my task.

Good luck.

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#2 Consumer Comment

All daycare centers are pretty bad in this terrible economy.

AUTHOR: georgia - (United States of America)

If you want great care for your child you can either stay home with them full time or you can hire a high-priced nanny.  If you really are blessed, maybe your saintly mother will stay home and care for your children.  Your kids will be shamed, humiliated, threatened, put-down, picked-on, pushed-around, smacked, pinched, whooped, beat, or they'll be stuck in time-out in some dark closet if you put your child in center-based care.  They have cameras in the classrooms, but they're never on or they never look at the digital footage or DVD recordings.

The centers will erase the digital recordings so their is no evidence.  You won't find a daycare where the staffers truly believe in non-violent, authoritative teaching methods. The daycare centers like to hire the control-freak mean women since they know how to "keep the kids in line".  They'll say stuff like, "You gonna have a date with Mr. Whoopin' stick if you don't settle down!!!"  Then they'll show them the three rulers they've duct-taped together to make a nice whoopin' stick. They like to use the ruller that can be clipped into binders. Those are the ones that have the holes in them so they stick better and hurt more. 

The women "spank hands" alot so they can blame the redness on the kid getting their hand stepped on or they got it caught in the door of the little toy refrigerator in the play kitchen.  Daycare is awful in this day and age and in this terrible economy.  The kids are getting messed up in their minds when they're stuck in daycare all day long five days a week.  Another favorite thing for daycare workers is they have the kids fight each other.  Seriously!!! If they see a toddler hit another toddler, they'll say quietly, "Go over there and hit her back.

You go now." And they'll praise the little kid for popping the perpetrator in the head.  It's like watching fighting game cocks going at it. The workers really enjoy watching the kids "get 'em back good" out on the playground.  They fight them like chickens starting at around 22 months of age.  No wonder the kids are fighting so much in preschool and beyond!  They learned how to fight from their s0-called "teachers" in daycare!  Do yourself a favor; use birth contol and don't have any more kids.  You don't want the daycare to turn them into little mixed up thugs.
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#3 Author of original report

Again, just because you didn't see it doesn't mean it didn't happen....

AUTHOR: Anonymous Innocent Mother - (United States of America)

To the last person who posted: you have NO IDEA of the true severity of the situation. There WAS a set up, there IS a cover up and my child is the victim. I have been subjected to false reports and statements as well as gross exaggerations.

I am very glad your child or children were happy with the facility, however, I do not have the same view of this place based on my experience.

The persons in this report know what they did and deserved every single bit of this and any future attention on this matter.
I would not waste my time letting the public know what happened to me and my child if it were not true, why put myself in more trouble? I have a right to stand up for what I saw and experienced.

Obviously this proves that even if you tell someone whats going on, it doesn't mean they are listening. Great Bay Kids Company assisted in deliberately framing and innocent mother. That is unacceptable.

Oh, Miss, the next time you see my kid on the playground, why don't you notice how unhappy she looks.... She plays by herself and frequently has a blank expression on her face.... The other kids are running around happy, they have mothers to go home to.

Great Bay Kids Company made gross, horrific statements about me that were not true and as a result, my child has been without her mother for almost a month now.

Awfully nice opinion you have there,.... too bad it's wrong. :-)
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#4 Consumer Comment

Great Bay Kids

AUTHOR: anonymous - (United States of America)

My child has attended Great Bay for a year now and loves it! The staff is great and keeps me well informed of my childs daily activities, and any issues or concerns that may arise. I recieve my childs progress evaluations every 6 months and am very happy with my childs improvement since starting at Great Bay!

The only problem I've had with Great Bay is a few payment mistakes here and there, however they have always been fixed immediately. I was even behind at one point because of financial difficulty and they were more than willing to work with me on it!

I am very disturbed by the pictures that were posted. I am apalled that a parent would post so much information on their child on a public website. You have given perfect strangers the name and address of your daughters school, along with her teachers names. The pictures do no justice in keeping your child anonymous. I see her on the playground and in the classroom almost everytime I pick up my child, I recognize her thanks to your pictures and information. This makes me very nervous!

She looks the same way as when I pick up my child right after they play outside. It's July, it's hot, kids playing outside will get sweaty and hopefully they'll get dirty! That's what kids are supposed to do! It just shows how much fun they had out there! I do not see any rips or tears in her clothing either. You convieniently forgot to mention that the entire building is air conditioning, they are given water as soon as they get in and then sit for story time, or something quiet to do to relax and cool off. The staff only takes them outside when there is enough shade outside and they are out there for 15 - 20 minutes. If it is an extremely hot day the staff plans activities inside instead.

I'm sorry but it's very hard to believe this report. It is very back and forth and you seem to care more about how you were treated instead of your child, especially in your comment. Now you've changed your view again and it is all a set up? Really? The police and Great Bay have nothing better to do than set up an innocent mother? Sounds a little off to me.

As for me, I will continue sending my child to Great Bay. I am very impressed with all of the staff and what they have done for my child!

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#5 Author of original report

Daycare set up an innocent mother deliberately

AUTHOR: Anonymous Innocent Mother - (United States of America)

There's a cover up going on here.... Regardless of your ADHD son's experience, the daycare set an innocent woman up. I have the papers to prove everything I am writing here is true and I will happily post the documents once I scan them. These allegations are 100% fair and real.

Holly Davis treated me horribly and NEVER addressed my complains because I wasn't the one who gave her a check each week.
Sorry the truth hurts. This daycare hurt my child and my good name..... and the truth about them will be exposed. I know what I saw. I was there, you weren't.
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#6 Consumer Comment

Great Bay Kids Company

AUTHOR: anonymous - (United States of America)

I have been sending my child to Great Bay for 4 years. The staff has been nothing but helpful and wonderful with my child. He has severe A.D.H.D. and some major learning disabilities and with their help he started speaking sentences without jargon and was able to take direction with more than a single step. These are only a few examples of the help he has received.

I'm not saying I have never had an issue at the school because I have, but every time there was an issue I brought it to their attention and the problem was solve very quickly, usually within a day. I believe a lot of these allegations are unfair to the school.

It is the middle of July and it is hot. The playground has sand, and wood chips. When its hot and the children are playing in sand and wood chips they are going to sweat and the dirt is going to stick to them. Yes, they can wipe her down but nothing short of a bath is going to fix a sweaty, dirty kid. Her clothes are a little dirty, as to be expected from playing outside, but they dont look bad or ripped up. Maybe I just can't see it.

The police in Exeter are not going to leave a child in harms way. I don't believe they would leave a child in a place that is treating them the way this Ripoff Report claims. And the women that are being named in this report have always been very caring and helpful to myself and my son. In my opinion parts are being left out and we are only getting a portion of the story.
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