- Report: #1143775
Report - Rebuttal - Arbitrate
Complaint Review: Great Call
Great CallMarsh, Wyoming USA
Great Call Jitterbug I am only 51yrs. old, and they never asked me for my AARP number. They advertised first month free, No more than 59.95 per month. All of a sudden my bill jumps up to 108.95 per month, and the first month was NOT free! Marsh Wyoming
*REBUTTAL Owner of company: RE: Reported Billing Issues
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I am only 51yrs. old, and they never asked me for my AARP number. They advertised first month free, No more than 59.95 per month. All of a sudden my bill jumps up to 108.95 per month, and the first month was NOT free! Everytime I call to cancel the Urgent Response program, they try and convince me to keep it and suggest other services that would "better suit" me! I got into this because of my eyesight. I was rather happy with a Straight Talk Trac Phone for only 45.00 per month unlimited, however was convinced into this product. I am not a happy camper! Would like to keep my present phone number, and find a way to keep the phone, but not the company!!! Thank you for your time. Sincerely, Soonahai A
This report was posted on Ripoff Report on 05/03/2014 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Great-Call/Marsh-Wyoming/Great-Call-Jitterbug-I-am-only-51yrs-old-and-they-never-asked-me-for-my-AARP-number-The-1143775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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