- Report: #727549
Report - Rebuttal - Arbitrate
Complaint Review: Great Expectations Phoenix/Scottsdale
Great Expectations Phoenix/Scottsdale5635 North Scottsdale Road # 190 Scottsdale, Arizona United States of America
Great Expectations Phoenix/Scottsdale Unethical as they come...please run away from this company before it's too late Scottsdale, Arizona
I signed, left and called Geri the next day and of course no answer. Finally on the 3rd day I got her on the phone and she told me 'no problem' and to just drop off a letter stating I wanted to cancel membership. I did exactly that..left it with the receptionist and got the heck out of there as I knew they would try and get me into a room again and try to get me to reconsider. I never stepped back into that place after that.
Now, it's 2 years later and they have collections coming after me for nearly $2, 000. When I called to talk about it and let them know I did in fact call AND drop a letter off at their offices (as told to do), I'm told by the manager 'Ashly' that I needed to have the letter signed and dated. WHAT? Uh...no..I didn't. That is not what I was told and that is no what the contract says.
I did everything by the book and this company is still trying to collect the $2, 000. I will not let this go. They have been sued by the Attorney General here and had to pay $500k as a settlement. I will fight this to the end. I will be contacting the AG, BBB, the local TV station, newspapers, etc. I am done being taken advantage off. This company needs to be stopped.
Run far away if you are considering this company..they will make their own rules and take advantage of people, I'm amazed that these people can actually sleep at night. Wow.
This report was posted on Ripoff Report on 05/10/2011 06:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Great-Expectations-PhoenixScottsdale/Scottsdale-Arizona-85250/Great-Expectations-PhoenixScottsdale-Unethical-as-they-comeplease-run-away-from-this-727549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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