- Report: #1154564
Report - Rebuttal - Arbitrate
Complaint Review: Great West Financial
Great West FinancialGreenwood Village, Colorado USA
Great West Financial Great West is in competent. Greenwood Village Colorado
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Today, 3 large packets came, dated 6/5/14 stating the forms I printed off of YOUR WEBSITE WERE NO LONGER VALID, and "A current Distribution Request form must be completed. We can no longer accept the older version of this form".
This makes me ask the following questions:
1.) WHY THE HECK ARE THE FORMS STILL ONLINE IF YOU CAN NO LONGER ACCEPT THEM?
2.) Why did you not email or call me stating I needed the "correct" form, so I could have faxed them in?
3.) Why did your reply, dated 6/5/14 take a week to reach me. According to the postmark, it took 4 DAYS for the letters to be posted.
Great West has caused me to potentially lose THOUSANDS of dollars due to the recent stock market losses. I will make sure to tell my friends in the SC Retirement System my experiences, and will contact my state legislators, and the state treasurer.
This report was posted on Ripoff Report on 06/13/2014 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Great-West-Financial/Greenwood-Village-Colorado/Great-West-Financial-Great-West-is-in-competent-Greenwood-Village-Colorado-1154564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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