I purchased a greedot moneypak at walmart for $300 on 2- 18-12. I used the card for the touchpay system which limits transactions to $200 or less (it does not tell you that until AFTER it has your card number! But thats another story!) Anyway, I split the payment thinking (after going over the card with a fine toothed comb) that I could put the balance on my pre-paid Wal-mart card. I made that payment then when I went to put the balance on my Wal-mart card it said I had $0.00 left!!! Total Payment to touchpay with their fee was $156.00...SO WHERE IS MY $144 thats left?????
So I called and after having a LENGHTY argument they FINALLY agreed to send me a paper check refund. REALLY? You want me to wait 7-10 BUSINESS days to process a refund then mailing time, plus another 7-10 days hold at the bank to clear the paper check!!!
Do yourself a favor if you are considering buying one of their products...DON'T DO IT!!! If you CAN NOT AFFORD to lose your MONEY or are not able to wait till they FEEL like bothering to send a proven unused amount.. I HIGHLY SUGGEST using another reputable company. The absolute inconvience they cause FAR outweighs ANY CONVEINCE they offer and makes it NOT WORTH THE RISK!!!
There is NO WARNING anywhere about issues with Terms Or CONDITIONS, no WARNING that says greendot moneypak payment cards are single use, NOT on their cards, not on the reciept, not until you call and have trouble trying to aquire any unused funds. The ONLY warnings shown on the card is that this is not a bank account and there are no refunds in stores!! I wasn't trying to get a refund from the store...just the balance of my un-used funds.
I would LOVE to see a Class action lawsuit aginst greendot... So please, if you file one please let me know!!