- Report: #1043654
Report - Rebuttal - Arbitrate
Complaint Review: Green Coffee Advanced
Green Coffee AdvancedInternet United States of America
Green Coffee Advanced Green Coffee Advanced Dr OZ, bought to use with Colothin, RIPPED OFF, Internet
*UPDATE Employee: Colothin
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I found GREEN COFFEE ADVANCED and it said on the page $4 and some odd cents shipping and handling to try a bottle FREE! and comes with a cookbook (which it did not) I was like OK, thats not bad.
I ordered it and ordered the colothin from a seperate site to go with it. I only took a little under half of the bottle and never felt or saw a difference in anything, it was only about $5 wasted so i stopped taking them.
HERES WHAT HAS HAPPENED NOW.... They charged me $89.99 TWICE for this bottle and another one they just sent. They over drafted my bank account doing so!! (Had i known they were going to charge me i wouldnt have ordered)
I Called The Customer Service Line about an hour ago. [continued below]....
BUT THATS NOT ALL!!! They sent me another bottle yesterday that I DID NOT ORDER or knowingly agree to- another $89.99 was charged..... My bank overdrafted... we have no money until Friday (its now tuesday) and I have 3 kids (ones a baby) ......
(I looked on the site.. its in faded letters in a spot no one looks....... on the order page its all bright and look at me where the card info and free trial is..... but a light gray lettering in a shady box where the inportant stuff is..)
So, I tell the lady I didnt know! The site said $4 and some odd cents not $90 bucks! I told her I NEVER would have paid $90 for any pill or weightloss anything. I want my $ back!! She said She COULD NOT refund the first bottle (like is said) but now she says YES she can refund $60 of the $90 back IF i sent the bottle back when it got here and paid $30 to do so...Y I dont know!???? BUT IT WOULD ALSO take OVER 30 days to get the $ back into my account..... The money I need now... MY money.. That they "basically" Stole!
My best option.... she said I could get a refund for half ""NOW"" (remember that) she says that will help with your overdraft... and keep the bottle that was coming... again Y... ? I dont know.... So I do that.... She gives me a comfirmation code and tells me have a nice day.....
I call may bank a few mins later to check.. its not in there yet.I forgot to ask how long it would take so i call back and get a guy whom I ask how long? He says oh, that takes 3 to 5 business days :/ UGH!
NOW WE'RE STUCK IN A BROKEN RUT when we should have $200.... They have our money... and I dont know how to fix it....
This report was posted on Ripoff Report on 04/16/2013 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Coffee-Advanced/internet/Green-Coffee-Advanced-Green-Coffee-Advanced-Dr-OZ-bought-to-use-with-Colothin-RIPPED-OFF-1043654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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