• Report: #1132940

Complaint Review: Green Dot Corporation

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, March 23, 2014
  • Updated: Mon, March 24, 2014

  • Reported By: MommaBear — Chesapeake Virginia
Green Dot Corporation
3465 East Foothill Boulevard Pasadena, California USA

Green Dot Corporation GoBank mobile bank, and was formerly known as Next Estate Communications, Inc. A " banking" type institution that steals for I Pasadena California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This "banking" instution that I'm a member of charges $5.99 a month for its "membership" fee on top of a $5.00 charge every time you add money to your pre paid visa card. I made a purchase with CVS Pharmacy on 3/13/14 online realized I had ordered the same thing & within that same hour I got in touch with CVS pharmacy via email first then phone to cancel such order, order was canceled on the spot & money was taking off of the hold they put on it. CVS does not charge your cars until your items arrive in good condition, so this wasn't even a refund. However 10 days later.... With numerous emails daily to Geeen Dot, phone calls to Geeen Dot with hold times reaching up to 15 min only to be disconnected along with many "chat live" reps on Green Dot website who typed broken English to only lead me in agravating circles that led me to believe they had no idea what they were doing nor had any clue how to do their job. You could clearly see they were reading from a standardized cue card that is giving to them to read to customers with issues concerning their account. I ended up being told to get in touch with the day time representitives, That they could help me, live chat via Green Dot took nearly 30 min to only only being told to call back I the morning that the reps on that schedule could help me better. Well with that time frame I. Sorry but I just can'. Step away from work for 30 min if not longer to call Green Dot to tell these people how to do their job, I myself have a job to do everyday and it does nto involve spending it on the phone begging for my money to be released from Green Dot. I have sent emails stating that I have made a complaint with their local Better Business Bureau of Investagation. A claim has been made against them & I do have a claim number and it is listed as such Case # 344355 BBB of Silicon Valley   in this claim I also discovered about Green Dot that they have had thus far over 500+ complaints, with many investigations against them just in this year alone!!! So here I am fighting for my money against this worthless piece of feculence of a "company" for my hard earned money. 


This report was posted on Ripoff Report on 03/23/2014 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Corporation/Pasadena-California-91107/Green-Dot-Corporation-GoBank-mobile-bank-and-was-formerly-known-as-Next-Estate-Communicat-1132940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Green Dot Corporation

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory